Detail-oriented front desk administrator with a strong focus on enhancing visitor experiences and streamlining office operations. Proven ability to manage appointments and resolve customer inquiries efficiently.
Overview
7
7
years of professional experience
Work History
Front Desk Administrator
NorthStar Regional
Shakopee
10.2023 - Current
Streamlined front desk operations to enhance visitor reception efficiency.
Managed incoming calls and directed inquiries to appropriate departments.
Coordinated appointment scheduling and maintained office staff calendar.
Processed mail, packages, and deliveries for timely distribution.
Executed administrative tasks including filing, copying, data entry, and document scanning.
Greeted customers and addressed inquiries in a professional manner.
Resolved customer complaints and ensured complete satisfaction.
Handled payment processing while issuing receipts and accurate change.
Screened and scheduled inpatient treatment referrals.
Pharmacy Technician Intern
Walgreens
St. Cloud
04.2019 - 04.2020
Assisted pharmacists in preparing and dispensing medications to patients.
Processed customer prescriptions and handled medication requests efficiently.
Operated pharmacy software for prescription management and record keeping.