Amy Gravdahl
Stillwater
Summary
Transformational leader and dedicated professional with 3+ experience in office management and personal care. Proven ability to build strong relationships, prioritize tasks, and manage multiple projects. With a strong work ethic and commitment to excellence, I am seeking a new challenge that will allow me to leverage my skills and experience to drive success and make a positive impact. I am excited to join a team that shares my values and passion for delivering exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Summit Health Care
01.2022 - Current
- Facilitated daily living tasks for client to promote overall wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported safe client movement by applying proper body mechanics, reducing injury’s
Office Manager
Big Busters Inc.
08.2021 - Current
- Protected sensitive information through careful handling.
- Handled client concerns effectively via phone and email, ensuring exceptional service.
- Maintained financial accuracy by consistently reconciling accounts payable and receivable.
Cocktail Waitress
Mystic Lake Casino
08.2020 - 11.2021
- Delivered exceptional service by consistently monitoring guest satisfaction.
- Executed cash transactions efficiently, guaranteeing correct handling of payments and tips.
- Boosted repeat business by establishing strong connections and predicting customer needs.
Server
Buffalo Wild Wings
03.2018 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Food Service Worker
Rocky Rococo
02.2016 - 08.2018
- Executed multiple order processes concurrently, ensuring consistent attention to detail.
- Kept work areas tidy and trash-free to boost efficiency and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Developmental Psychology BS - Developmental Psychology
University of Minnesota
Minneapolis, MNAssociate Of Arts - Liberal Arts And Sciences
Century College
White Bear Lake12.2024
Certification
PCA certified
Timeline
Personal Care Assistant
Summit Health Care
01.2022 - Current
Office Manager
Big Busters Inc.
08.2021 - Current
Cocktail Waitress
Mystic Lake Casino
08.2020 - 11.2021
Server
Buffalo Wild Wings
03.2018 - 07.2020
Food Service Worker
Rocky Rococo
02.2016 - 08.2018
Developmental Psychology BS - Developmental Psychology
University of Minnesota
Associate Of Arts - Liberal Arts And Sciences
Century College
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