Amy Noyes
Lake Crystal,MN
Summary
Accomplished RN Hospice Case Manager from Mayo Clinic Health System, adept in medication administration and case management, significantly enhancing patient satisfaction and health outcomes. Known for exceptional clinical judgment and compassion, excels in interdisciplinary collaboration and patient and family education, contributing to improved care plans. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
29
29
years of professional experience
1
1
Certification
Work History
RN Hospice Case Manager
Mayo Clinic Health System
03.2006 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Communicated with patients and families both remotely and in person to ensure comprehensive care needs were met.
RN Resident Case Manager
Minnesota Valley Health Center
02.1996 - 04.2006
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Education
Bachelor of Science - Nursing
Minnesota State Mankato
Mankato, MNSkills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Medication administration
- Care planning
- Case management
- Home health care
Certification
- Public Health Nursing
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Timeline
RN Hospice Case Manager
Mayo Clinic Health System
03.2006 - Current
RN Resident Case Manager
Minnesota Valley Health Center
02.1996 - 04.2006
- Public Health Nursing
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Bachelor of Science - Nursing
Minnesota State Mankato
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