Amy Tucker
Zimmerman
Summary
Dynamic Medical Laboratory Technician with proven expertise at Allina Health in enhancing laboratory efficiency and accuracy. Skilled in quality control procedures and specimen collection, I excel in training staff and fostering collaboration. Committed to patient care, I ensure precise diagnostic testing while maintaining a safe laboratory environment.
Overview
28
28
years of professional experience
Work History
Medical Laboratory Technician
Allina Health
06.2001 - Current
- Prepared reagents and solutions, making readily available during testing for convenience.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Mentored junior technicians on best practices for conducting various types of lab tests while emphasizing accuracy.
- Troubleshot complex technical issues with laboratory equipment, ensuring minimal disruption to daily operations.
Medical Laboratory Technician
Riverway Clinics
04.1997 - 06.2001
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Education
Laboratory
Medical Institute of Minnesota
Bloomington MN06-1996
Skills
- Specimen collection
- Phlebotomy techniques
- Quality testing
- Quality control procedures
Timeline
Medical Laboratory Technician
Allina Health
06.2001 - Current
Medical Laboratory Technician
Riverway Clinics
04.1997 - 06.2001
Laboratory
Medical Institute of Minnesota
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