Amya Fontaine
Hoyt Lakes
Summary
Offering a warm and approachable personality. Experienced with managing front desk operations efficiently. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks.
Overview
2
2
years of professional experience
Work History
Server
Giants Ridge Golf & Ski Resort
01.2025 - 09.2025
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Processed guest orders efficiently using point-of-sale systems for accuracy.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
CNA
NHS
06.2024 - 11.2024
- Provided compassionate patient care, assisting with daily activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Participated in training sessions to enhance skills in patient care protocols and safety practices.
Gym Receptionist
30 West
09.2023 - 04.2024
- Greeted and assisted members, ensuring positive customer experiences at reception.
- Handled membership inquiries and provided information on services offered.
- Maintained cleanliness and organization of reception area to enhance aesthetics.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
Assisted Living Caregiver
Serving Hart
07.2023 - 11.2023
- Monitored health conditions, reported changes to nursing staff for timely intervention.
- Developed positive relationships with residents, enhancing their emotional well-being.
- Administered medications as prescribed, ensuring compliance and safety.
- Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
- Implemented fall prevention strategies throughout the facility to minimize risk factors associated with potential injuries.
Education
High School Diploma -
Chisholm Highschool
Chisholm, MN05-2024
Associate of Arts -
MN North College
Virginia, MN05-2026
Skills
- Customer service
- Conflict resolution
- Health and safety compliance
- Patient care assistance
- Cleanliness standards
- Clutter-free environment maintenance
- Professional phone etiquette
Timeline
Server
Giants Ridge Golf & Ski Resort
01.2025 - 09.2025
CNA
NHS
06.2024 - 11.2024
Gym Receptionist
30 West
09.2023 - 04.2024
Assisted Living Caregiver
Serving Hart
07.2023 - 11.2023
High School Diploma -
Chisholm Highschool
Associate of Arts -
MN North College