Anders Peterson
Aurora
Summary
Compassionate direct care professional with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
11
11
years of professional experience
1989
1989
years of post-secondary education
Work History
DSP/APD
DRCC
Duluth
05.2018 - Current
- Supported individuals with disabilities in daily living activities and personal care.
- Assisted clients in accessing community resources and recreational activities.
- Monitored client behavior and reported changes to supervisors promptly.
- Maintained a safe and clean environment for clients at all times.
- Documented client progress and incidents accurately in care logs.
- Provided emotional support and companionship to enhance client well-being.
- Participated in training sessions to improve skills and knowledge in caregiving.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
DSP
Iron Range Empowerment Services
Biwabik
08.2016 - 07.2018
- Assisted individuals with daily living activities and personal care tasks.
- Developed and implemented individualized support plans for clients' needs.
- Collaborated with team members to ensure effective service delivery.
Cashier
Lucky Seven
Aurora
05.2015 - 08.2016
- Processed customer transactions efficiently at high-volume retail location.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer and balanced funds daily.
- Handled returns and exchanges while ensuring customer satisfaction.
- Collaborated with team members to streamline checkout procedures.
- Managed inventory levels by restocking shelves as needed.
- Trained new cashiers on operating systems and customer service standards.
- Resolved customer complaints promptly to enhance shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Aurora Hoyt Lakes High School
Aurora, MNSkills
- emotional support
- meal preparation
- documentation accuracy
- behavior monitoring
- medication management
- client care
- community resource access
- Clear communication
- Cook healthy meals
- Disability care
- Blood glucose monitoring
- Personal hygiene assistance
- Grooming assistance
- Active listening
- Staff collaboration
- Diet and nutrition
- Decision-making
- Effective communication
- Cooking meals
- First aid training
- training participation
- Pain management
- Chauffeuring
- Ability to lift
- Light cleaning
- Dressing assistance
- Health education
- Proper phone etiquette
- health monitoring
- safety compliance
- communication skills
- problem solving
- companionship building
- time management
- team collaboration
- Care plan implementation
- Progress tracking
- Administer medication
- Excellent communication
- Nutritional guidance
- Meal planning and preparation
- CPR certification
- Mobility assistance
- Exercise plan implementation
- First aid certification
Affiliations
Active in community functions and activities such as walks/hikes, eating out, sporting events, plays, Special Olympics, volunteering, etc...
Languages
English
Professional
References
References available upon request.
Volunteering
Route driver for Meals On Wheels one day a week for elderly or limited ability locals.
Positive community involvement.
Timeline
DSP/APD
DRCC
05.2018 - Current
DSP
Iron Range Empowerment Services
08.2016 - 07.2018
Cashier
Lucky Seven
05.2015 - 08.2016
Aurora Hoyt Lakes High School