Andi Powers
Saint Louis Park
Summary
Dedicated and experienced veterinary technician's assistant. Currently in Penn Foster's CVT program and highly driven to complete on time. Known for being efficient and approachable. Driven to learn new skills and continue growing in my position and knowledge. High degree of technical skills and veterinary knowledge makes me an asset to any team.
Overview
11
11
years of professional experience
Work History
Lead Veterinary Assistant
All Paws Animal Hospital
02.2024 - Current
- Supervised daily operations of veterinary practice, ensuring efficient workflow, staffing and high-quality patient care.
- Trained and mentored staff on best practices in animal care and client communication.
- Developed and implemented protocols for efficiency and role placement for the day.
- Collaborated with veterinarians to manage treatment plans and follow-up care for diverse cases.
- Administered vaccinations and medications under veterinarian supervision.
- Deescalate and assist frustrated clients over the phone and in person.
- Assisted in surgical procedures, including preparation and post-operative care for a variety of species.
- Monitored vital signs and behavior of animals during examinations, and anesthesia recording changes accurately for veterinarians. Including TPR.
- Trained new staff on clinic procedures and best practices for handling animals safely and effectively. Helped to implement a more fear free based restraint practice.
- Proficient in inventory management systems to streamline supply ordering and reduce waste in clinic operations. Assisted in the ordering and tagging of pharmacy items.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, urinalysis and cytology using a Zoetis or Snap tests, in house chemistry, cbc and cortisol.
- Proficient reading otic, dermal and urine cytology.
- Conducted radiography on awake and sedated patients.
- Skilled in phlebotomy in both felines and canines and pocket pets. 98% success rate within 2 pokes.
- Preform cytocentesis with a handheld butterfly ultrasound or by feel.
- Collect samples for cytology, impression smears, tape prep, aspirates, ears, and culture swabs.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Clip and clean wounds and bandaging.
- Enjoys flushing and infusing anal glands and abscesses.
- Passionate about grooming.
- Trimming nails with a dremel or clippers.
- Keep logs of controlled substances.
- Currently learning; dental radiography, teeth cleaning, blood smears.
- Communicated with pet owners regarding pet diagnosis, prognosis, and treatment.
- Educated pet owners on proper care techniques, such as diet, exercise, and preventative medicine.
Veterinary Assistant
Westgate Pet Clinic
09.2018 - 01.2023
- Answered owner animal health questions and advised on best care practices.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and phlebotomy or other procedures.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments.
- Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments including laparoscopic procedures.
- Assisted in euthanized patients.
- Educated clients on post-surgical care and nutrition.
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
Plant Specialist
Bachman's
05.2016 - 09.2018
- Resolved concerns with products or services to help with retention and drive sales.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased efficiency and team productivity by promoting operational best practices.
- Cross-trained and backed up other customer service managers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Felt plants' leaves and noted coloring to detect presence of insects or disease.
- Unloaded plants and nursery items from delivery trucks.
- Educated employees and members of public on plant biology and health.
- Safely used power and hand equipment for plant care and harvest.
Bagel Maker
Bruegger's Bagels
02.2015 - 04.2016
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
Preschool Assistant Teacher
Sunshine Montessori School
05.2015 - 10.2015
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Wiped down play areas, toys, tables and other hard surfaces to minimize germ spread.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Education
High School Diploma -
Washburn Senior High School
Minneapolis, MN05.2017
CVT - CVT
Penn Foster Career School
Scranton, PA05-2028
Skills
- Team leadership qualities
- Animal handling expertise
- Laboratory testing procedures
- Animal behavior assessment
- Preventative care
- Radiology techniques
- Pharmacy management
- Phlebotomy
- Laboratory procedures
- Veterinary terminology
- Medication administration
Accomplishments
Lead position after a year of hard work.
Became pharmacy captain.
Timeline
Lead Veterinary Assistant
All Paws Animal Hospital
02.2024 - Current
Veterinary Assistant
Westgate Pet Clinic
09.2018 - 01.2023
Plant Specialist
Bachman's
05.2016 - 09.2018
Preschool Assistant Teacher
Sunshine Montessori School
05.2015 - 10.2015
Bagel Maker
Bruegger's Bagels
02.2015 - 04.2016
High School Diploma -
Washburn Senior High School
CVT - CVT
Penn Foster Career School