Andrea Barefield
Brooklyn Park
Summary
A professional nursing assistant with extensive experience providing empathetic care. Able to provide excellent service through both over the phone and in person interactions. Balances efficiency, accuracy, and emotional support. Works well independently and as part of a team. Prioritizes building professional relationships with coworkers and patients.
Overview
15
15
years of professional experience
Work History
CNA
North Memorial Hospital
Robbinsdale, MN
12.2023 - Current
- Implemented infection control measures, improving hygiene standards within the facility.
- Documented patient progress accurately, ensuring compliance with regulatory requirements.
- Facilitated communication between patients, families, and medical staff to enhance care coordination.
- Led initiatives to improve workflow efficiency, resulting in enhanced patient satisfaction ratings.
CNA
Villa of Roseville
Roseville, MN
02.2013 - 12.2023
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Administered medications and monitored vital signs to maintain patient health and safety.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Trained and mentored junior staff on best practices in patient care and safety protocols.
Customer Service Agent
iQor
Plymouth, MN
01.2020 - 03.2020
- Answered inbound calls and worked with customers in a friendly and efficient manner
- Understood and provided information to resolve issues to customers’ satisfaction
- Worked with accuracy and efficiency to meet call center metrics
- Listened attentively and documented customer interactions in detail
Certified Nursing Assistant
Regency Hospital
Golden Valley, MN
01.2017 - 12.2019
- Assisted patients with grooming, bathing, and eating with care and compassion
- Checked patients’ vital signs such as blood pressure, heart rate, and temperature
- Documented vital signs and patient observations with attention to detail
- Accompanied patients to appointments to ensure safety
- Set up medical equipment and assisted with medical procedures as necessary
- Built trusting relationships with patients to provide the best service possible
Certified Nursing Assistant
Silver Creek Assisted Living
Maple Grove, MN
03.2015 - 05.2017
- Assisted patients with grooming, bathing, and eating with care and compassion
- Checked patients’ vital signs such as blood pressure, heart rate, and temperature
- Documented vital signs and patient observations with attention to detail
- Accompanied patients to appointments to ensure safety
- Set up medical equipment and assisted with medical procedures as necessary
- Built trusting relationships with patients to provide the best service possible
Certified Nursing Assistant
Rose Arbor and Wildflower Lodge
Maple Grove, MN
01.2013 - 02.2015
- Assisted patients with grooming, bathing, and eating with care and compassion
- Checked patients’ vital signs such as blood pressure, heart rate, and temperature
- Documented vital signs and patient observations with attention to detail
- Accompanied patients to appointments to ensure safety
- Set up medical equipment and assisted with medical procedures as necessary
- Built trusting relationships with patients to provide the best service possible
Certified Nursing Assistant
St. Therese Oxbow Lake
Brooklyn Park, MN
02.2011 - 01.2013
- Assisted patients with grooming, bathing, and eating with care and compassion
- Checked patients’ vital signs such as blood pressure, heart rate, and temperature
- Documented vital signs and patient observations with attention to detail
- Accompanied patients to appointments to ensure safety
- Set up medical equipment and assisted with medical procedures as necessary
- Built trusting relationships with patients to provide the best service possible
Education
Nursing Assistant Certification - undefined
Hennepin Technical College
Eden Prairie, MN06.2010
Diploma - undefined
Hopkins High School
Minnetonka, MN06.2010
Skills
- Caregiving
- Taking Vitals
- Customer Service
- Clear Communication
Timeline
CNA
North Memorial Hospital
12.2023 - Current
Customer Service Agent
iQor
01.2020 - 03.2020
Certified Nursing Assistant
Regency Hospital
01.2017 - 12.2019
Certified Nursing Assistant
Silver Creek Assisted Living
03.2015 - 05.2017
CNA
Villa of Roseville
02.2013 - 12.2023
Certified Nursing Assistant
Rose Arbor and Wildflower Lodge
01.2013 - 02.2015
Certified Nursing Assistant
St. Therese Oxbow Lake
02.2011 - 01.2013
Diploma - undefined
Hopkins High School
Nursing Assistant Certification - undefined
Hennepin Technical College