Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Toni Cerney

Hastings

Summary

Dynamic professional with a proven track record. Excelling in quality control and machine maintenance. Recognized for enhancing customer satisfaction through efficient order fulfillment and effective time management. Gap of unemployment due to providing care for my children.

Overview

20
20
years of professional experience

Work History

Screen Printer

United Promotions
09.2021 - Current
  • Improved customer satisfaction with timely order fulfillment and consistent print quality.
  • Installed and repositioned screen printing plates and pressure roles.
  • Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
  • Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.

Cleaning Contractor

A Clean Look
02.2020 - 09.2021
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
  • Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.

Resident Care Coordinator

Amery Memory Care
03.2019 - 02.2020
  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

New Construction Cleaner

A Clean Look
05.2005 - 08.2014
  • Collaborated with construction teams, ensuring seamless coordination between work phases and expedited completion timelines.
  • Maintained safety standards by following proper protocols and utilizing appropriate personal protective equipment during clean-up tasks.
  • Enhanced project efficiency by completing thorough cleaning of newly constructed sites in a timely manner.
  • Consistently met deadlines for project completions, leading to increased customer satisfaction ratings and repeat business opportunities.

Education

High School Diploma -

Humboldt Highschool
Saint Paul, MN
06-1998

Skills

  • Machine maintenance
  • Quality control
  • Printing press operation
  • Safety procedures
  • Upholstery cleaning
  • Post-construction cleaning
  • Compassionate caregiving
  • Housekeeping tasks
  • Patient care

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Spending time with my two children and my Grandson
  • Exploring nature and appreciating it's beauty

Timeline

Screen Printer

United Promotions
09.2021 - Current

Cleaning Contractor

A Clean Look
02.2020 - 09.2021

Resident Care Coordinator

Amery Memory Care
03.2019 - 02.2020

New Construction Cleaner

A Clean Look
05.2005 - 08.2014

High School Diploma -

Humboldt Highschool

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Toni Cerney