Andrea Fisher
Ramsey
Summary
Experienced Certified Surgical Technologist with M Health Fairview, recognized for enhancing patient safety and expediting surgery room turnover. Proven ability to train staff and maintain sterile environments, while demonstrating strong interpersonal communication and adaptability in high-pressure situations. Committed to continuous improvement and delivering exceptional support during complex surgical procedures. Knowledgeable in all aspects of surgery, including setting up operating rooms, preparing patients and assisting surgeons. Well-versed in Robotic, general, bariatric, genitourinary, gynecologic, colorectal, peripheral vascular, orthopedic, plastic and reconstructive surgery,
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Surgical Technologist
M Health Fairview
02.2012 - Current
- Assisted surgical teams in preparation and maintenance of sterile environments.
- Operated and maintained surgical instruments and equipment effectively during procedures.
- Collaborated with nurses and surgeons to ensure optimal patient care and safety.
- Trained new staff on surgical protocols and best practices for efficiency.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Mentored junior staff members on proper techniques and best practices within the field of surgical technology, promoting professional growth among peers.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Expanded knowledge of surgical procedures through continuous professional development, staying current with industry advancements.
- Promoted a culture of continuous improvement by actively participating in department meetings and offering constructive feedback on surgical processes.
Assistant Credit Manager
Johnson Brothers Liquor Company
08.1998 - 05.2009
- Assisted and monitored the daily activities of the credit department.
- Processed credit card payments, prepared deposits and deposited funds daily.
- Reconciled bank accounts and monitored departments to assure proper and timely processing of payments to a customer base of over 5,000 accounts.
- Prepared, interpreted, and distributed various reports relating to accounting and collections, such as age trial balances, bank statements and follow-up reports.
- Set up new customer accounts, determined credit limit, and set up a payment plan.
- Assisted customers with account related issues resulting in resolutions to longstanding discrepancies.
- Negotiated and set up payment plans for past due accounts to get them current within 30 days.
- Effectively and adequately trained new employees and interviewed potential new hires.
- Set high standards regarding customer service, payment processing, payment reconciliation and collection.
- Created and implemented a procedure manual to be used with new hires and for cross-training of employees to ensure a higher standard of efficiency.
Education
Associate of Science - Surgical Technologist
Rasmussen College
Brooklyn Park, MN12-2011
Skills
- Reliable and energetic hard worker who thrives under pressure while maintaining efficiency and technique
- Strong interpersonal communication, customer relations, and organizational skills
- Self motivated and effective team player, resulting in a maximum production and quality performance
- Accurate and goal oriented; able to manage multiple tasks and meet deadlines in a timely manner
- Extremely detail oriented and able to work with minimal supervision
- Dedicated and committed to company growth and profitability
Accomplishments
- Built strong relationships with surgeons and learned set up preferences to streamline surgeries.
- Lead preceptor for new hires for over 8 years.
- Member of the Unit Council for over 8 years.
- Improved instrument counts by designing new count sheets and implementing a new process.
- Helped to implement new count boards and keep them up to date on items needed to be counted.
Certification
- CST - Certified Surgical Technologist
Timeline
Certified Surgical Technologist
M Health Fairview
02.2012 - Current
Assistant Credit Manager
Johnson Brothers Liquor Company
08.1998 - 05.2009
Associate of Science - Surgical Technologist
Rasmussen College