Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Gonzalez

Waseca

Summary

Dedicated Team Leader skilled in training, compliance, and customer service. Committed to maintaining safe environments and enhancing customer experiences through effective team management.

Overview

2
2
years of professional experience

Work History

Team Leader Manager

Dunkin
Mankato
09.2022 - 09.2024
  • Trained and supervised new baristas in beverage preparation techniques to ensure high-quality beverage service.
  • Ensured compliance with health and safety regulations, maintaining a safe environment for staff and customers.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Delivered exceptional customer service, fostering positive guest experiences and encouraging repeat patronage.

Personal Care Assistant

Traditions of Waterville
Waterville
01.2024 - 08.2024
  • Assisted clients with daily living activities and personal care.
  • Maintained cleanliness and safety of client living environments.
  • Adhered to safety protocols and infection control guidelines consistently.

Education

High School Diploma -

Waseca High School
Waseca, MN
06-2010

Skills

  • Customer service
  • Team building
  • Employee training
  • Staff supervision
  • Health safety compliance
  • Beverage preparation
  • Customer relationship management

Timeline

Personal Care Assistant

Traditions of Waterville
01.2024 - 08.2024

Team Leader Manager

Dunkin
09.2022 - 09.2024

High School Diploma -

Waseca High School
Andrea Gonzalez