Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andres Srivastava

Minneapolis

Summary

I am a hardworking and reliable individual. I treat everyone with respect, and value people for who they are, no matter their background, color, or religion. I give my best effort in everything I do, aiming to make a positive difference in people’s lives.

Overview

7
7
years of professional experience

Work History

Security Officer

Allied Security
02.2023 - Current
  • Maintained a safe and secure environment by using de-escalating techniques when presented with conflict.
  • Monitored entrances and exits to control access and ensure only authorized individuals entered the property.
  • Responded to incidents with professionalism, using de-escalation and conflict resolution techniques to manage tense situations.
  • Observed and reported any potential safety hazards, suspicious activity, and security breaches promptly and accurately. Completed clear, detailed witness and incident reports for all notable events.

Resident Assistant

Suite Living
06.2022 - Current
  • Deliver personalized care and health-related services to residents, ensuring their physical and emotional well-being.
  • Accurately follow individualized service plans and document care activities in a timely manner.
  • Promote resident independence through encouragement, choice, and empowerment.
  • Collaborate with healthcare staff and team members in a dynamic, fast-paced environment
  • Maintain a professional and compassionate approach in all resident interactions.

Retail Sales Associate

CVS Health
02.2021 - 06.2023
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed
  • Provided exceptional customer service by greeting customers, offering product support, and processing transactions accurately.
  • Handled cash, credit card, and money order transactions while following company security protocols.
  • Promoted CVS loyalty programs such as ExtraCare and CarePass to enhance customer savings and retention.

Assistant Manager & Associate

JD Sports
01.2019 - 12.2021
  • Delivered professional and friendly customer service while assisting customers with apparel and footwear selections.
  • Managed inventory, merchandised products, and prepared shipments for outgoing orders.
  • Supervised sales staff, delegated tasks, and maintained team performance standards.
  • Handled customer concerns and complaints professionally, ensuring customer satisfaction.
  • Recruited, trained, and mentored new employees to ensure smooth operations.

Education

Associate of Arts & Sciences - General Studies

Germanna Community College
Fredericksburg, VA
01.2022

High school diploma - undefined

Yvonne B. Miller High School
Richmond, VA
06.2020

Skills

  • Windows, Google, and Apple based applications (Computers, Tables & Phones)
  • Time Management & Organization
  • Team-Oriented & Leadership Skills
  • Excellent Communication & Social Skills
  • Multi-tasking & Problem Solving
  • Bilingual: English & Spanish

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Security Officer

Allied Security
02.2023 - Current

Resident Assistant

Suite Living
06.2022 - Current

Retail Sales Associate

CVS Health
02.2021 - 06.2023

Assistant Manager & Associate

JD Sports
01.2019 - 12.2021

High school diploma - undefined

Yvonne B. Miller High School

Associate of Arts & Sciences - General Studies

Germanna Community College
Andres Srivastava