Andrew Cline
Minneapolis
Summary
Determined Graduate student with proven relationship-building and time management skills that come to life in fast-paced work environments in which precision is prioritized. Always looking for ways to further improve not only as an employee but also as a team member and leader. Keeping company goals and maintaining company reputation is foremost. Works effectively and quickly masters new skills
Overview
1
1
year of professional experience
Work History
Client Service Representative
Marsh McLennan Agency LLC
08.2024 - Current
- Served as the primary point of contact for a diverse portfolio of business clients, managing their insurance needs and ensuring high levels of satisfaction.
- Analyzed clients' financial statements and risk profiles to recommend appropriate insurance solutions, showcasing strong analytical capabilities.
- Collaborated with cross-functional teams to deliver comprehensive service and resolve complex client issues efficiently.
- Stayed informed about market trends and regulatory changes to provide proactive advice and maintain compliance.
- Achieved high client retention rate through exceptional service and relationship management, demonstrating effectiveness in driving client success
Education
Master of Science - Business Analytics
University of St. Thomas - Opus College of Business
Minneapolis, MN01.2027
Bachelor of Arts - Biology
University of St. Thomas
Saint Paul, MN01.2024
Skills
- Leeadership
- Power BI, Power Automate, Power Query, and Epic
- Risk Assessment
- Financial Analysis
- Team Collaboration
- Market Research
- Problem Solving
- Organizational Skills
- Regulatory Knowledge
- Communication Skills
- Data Interpretation and forcasting
Additional Information
References available upon request
Timeline
Client Service Representative
Marsh McLennan Agency LLC
08.2024 - Current
Bachelor of Arts - Biology
University of St. Thomas
Master of Science - Business Analytics
University of St. Thomas - Opus College of Business
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