Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Jourdain

Red Lake

Summary

Dynamic Slot Technician with a proven track record at Red Lake Gaming Enterprises, excelling in equipment maintenance and technical troubleshooting. Adept at training employees and fostering a collaborative environment, I ensure regulatory compliance while enhancing customer service. My proactive approach has significantly improved operational efficiency and client satisfaction.

Overview

7
7
years of professional experience

Work History

Slot Technician

Red Lake Gaming Enterprises
Red Lake
12.2024 - 12.2025
  • Inspected slot machines regularly for signs of wear, damage or malfunctioning parts.
  • Provided training for new employees on the proper use of electronic gaming devices.
  • Implemented security protocols when handling sensitive data from customer profiles stored on casino servers.
  • Monitored and maintained the performance of all gaming systems to ensure optimal operation.
  • Maintained clean, safe and hazard-free environment for staff and guests.
  • Notified security staff of suspected cheating, fraud and security concerns.
  • Converted currency into requested combinations of bills and coins.

Youth Support Worker

Boys and Girls Club
Red Lake
01.2019 - 03.2025
  • Adhered to all relevant regulations and standards of practice in the delivery of services to clients.
  • Established strong rapport with clients by creating an environment where they feel safe expressing themselves.
  • Provided one-on-one support to vulnerable youth by facilitating activities and monitoring progress.
  • Actively engaged with youth in recreational activities such as sports or arts and crafts projects.
  • Used calm, positive, and encouraging approach with youth.
  • Modeled positive behavior for residents by providing leadership and positive interactions.
  • Collaborated with counselors to communicate relevant information.

Education

Associate of Arts -

Red Lake Nation College
Red Lake, MN
05-2026

GED -

Oshkiimahjitadah Education Training CENTER
Redby, MN
08-2019

Skills

  • Employee training
  • Equipment maintenance
  • Technical troubleshooting
  • Customer service
  • Regulatory compliance
  • Team building

Timeline

Slot Technician

Red Lake Gaming Enterprises
12.2024 - 12.2025

Youth Support Worker

Boys and Girls Club
01.2019 - 03.2025

Associate of Arts -

Red Lake Nation College

GED -

Oshkiimahjitadah Education Training CENTER

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Andrew Jourdain