Andrew Kendhammer
Eagan
Summary
Ambitious experienced healthcare professional working in the medical software sales industry seeking an opportunity to break into medical device industry.
Overview
11
11
years of professional experience
Work History
Sales Operations Manager
LogicStream/QuVa Pharma
Minneapolis
05.2024 - Current
- Rebuilt Companies CRM Post-COVID using website data scraping.
- Sole Proprietor of Outbound Marketing and Lead Generation.
- Developed knowledge of the fundamental sales process and how to present a product to Healthcare Professionals.
- Use problem solving skills to help leverage contract disputes and critical thinking to change methodology of companies marketing campaigns.
- Outperformed QuVa-end Marketing team single handedly on ASHP attendee volume with 12 Health Systems.
- Have currently funneled ~20 Health Systems into the LogicStream Pipeline with 5 in Contracting.
- Worked as only 1 of 2 sales professionals for the whole company only behind the EVP of Sales.
- Have accomplished ~3,000 cold calls, increased SQLs and MQLs by 800% and 900% respectively since start of employment.
Server/Bartender
Pedro Del Este
Hudson
05.2023 - 05.2024
- Garnished dishes and beverages to serve visually appealing menu items.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Consistently sold weekly specials at a 200-300% volume in comparison to other servers.
Dental Assistant
Doroschak Dental
Minneapolis
05.2023 - 05.2024
- Spearheaded change of ownership and oversaw transfer of business accounts and technological upgrades by working side by side with sales reps.
- Patient care coordination, appointment scheduling and insurance claims.
- Acted as onsite IT technician for Dentrix and Dexis software.
- Lead team in regulation and compliance for new OSHA guidelines.
Leasing Consultant
Bader Companies
Bloomington
06.2023 - 10.2023
- Oversaw daily operations, maintenance, and administration of various properties.
- Responded to tenant requests for maintenance services in a timely manner.
- Conducted informative and personalized tours, resulting in new leases.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Converted Occupancy rate from 65% to 87% during tenure.
Phlebotomist
Interstate Blood and Plasma
Madison
10.2021 - 09.2022
- Successfully completed over 2,000 venipunctures ending with a 99.7% yield.
- Certified Phlebotomy Trainer and Plasma Processor.
- Worked alongside medical staff during donor crisis events and adverse reactions.
Student Pathology/BioBank Technician
UW-Hospital Wisconsin Institute of Medical Research
Madison
10.2020 - 09.2022
- Worked with Pathologists in studying tissue samples from in-house and delivered cases.
- Learned superb organization skills coordinating data input and documentation on ~300 pathology slides a day.
Pharmacy Technician
Walgreens
Madison
05.2020 - 07.2021
- Oversaw and resolved rejected insurance claims and third party authorizations.
- Studied a wide range of pharmaceuticals and learned about their purpose, strengths, and side effects.
- Worked through high volumes of distribution during the COVID-19 pandemic with Covid testing and vaccines.
Carpet Cleaner/Fire and Flood
Brothers Mfg
Stillwater
06.2016 - 08.2018
- Ensured customer satisfaction by providing quality workmanship in a timely manner.
- Followed company uniform, performance and security policies with every job.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Manual Labor cleaning 6-10 apartment units per day.
- Averaged 70-80 hours per week including weekends.
- On call for fire and flood restoration.
- Polished Customer Service and generated excellent customer feedback
Warehouse Worker/Delivery Driver
Brothers Mfg
Stillwater
04.2014 - 06.2016
- Followed established guidelines for picking orders accurately.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Safely drove throughout the Twin Cities and extended cities.
- Carefully mixed, bottled and packaged in house cleaning solutions.
Education
Medical Sciences 1-yr Program -
Dominican University
River Forest, IL05.2023
Bachelor of Science - Neurobiology
University of Wisconsin-Madison
Madison, WI05.2022
Skills
- Interpersonal Communication
- Time Management
- Organization
- Self-Driven
- Relationship Building
- Microsoft Excel
- Phone Communication
- Training
- Critical Thinking
- CRM management
- Data analysis
- Lead generation
- Customer relationship management
- Market research
- Performance metrics
- Problem solving
- Attention to detail
Leadership Experience
Wisconsin Institutes for Medical Research, Madison, WI, Student Lab Researcher, 05/01/21, 05/31/22, Worked with pathologists to study the percent of necrotic tissue on glioblastomas to then distribute to other research labs nation-wide., Processed blood samples from surgery patients and used cryosectioning to further study cancerous tissues.
Timeline
Sales Operations Manager
LogicStream/QuVa Pharma
05.2024 - Current
Leasing Consultant
Bader Companies
06.2023 - 10.2023
Server/Bartender
Pedro Del Este
05.2023 - 05.2024
Dental Assistant
Doroschak Dental
05.2023 - 05.2024
Phlebotomist
Interstate Blood and Plasma
10.2021 - 09.2022
Student Pathology/BioBank Technician
UW-Hospital Wisconsin Institute of Medical Research
10.2020 - 09.2022
Pharmacy Technician
Walgreens
05.2020 - 07.2021
Carpet Cleaner/Fire and Flood
Brothers Mfg
06.2016 - 08.2018
Warehouse Worker/Delivery Driver
Brothers Mfg
04.2014 - 06.2016
Medical Sciences 1-yr Program -
Dominican University
Bachelor of Science - Neurobiology
University of Wisconsin-Madison