Dynamic Business Solutions Manager with a proven track record at Mondi Group, adept at driving growth through strategic account management and relationship building. Skilled in project management and business analysis, I excel in identifying opportunities and delivering integrated solutions, fostering client trust while achieving sales objectives and enhancing operational excellence.
- Develop and execute account plans for key customers, focusing on growth and aligning with sales objectives.
- Build & maintain strong relationships with key stakeholders at customer organizations.
- Identify customer needs and explore new opportunities in the release liner & packaging spaces.
- Working with sales, marketing, design, production, and logistics teams to deliver integrated solutions.
- Identify upsell & cross-sell opportunities within key accounts.
- Negotiate pricing, contracts, and terms with customers.
- Monitor sales performance, goals & KPI's to align with new market trends.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging mutual growth.
- Manage projects related to operational excellence, digital transformation, and other strategic initiatives.
- Support and facilitate the work of multiple project teams, including estimators, subcontractors and project managers.
- Serve as the primary point of contact for external vendors, project managers, estimators, customers and subcontractors; ensuring clear and efficient
communications throughout the project lifecycle.
- Negotiate, complete, and track: contracts, invoices, estimates, as well as maintain project schedules and files.
- Monitor project status, audit work-in-progress, and provide timely updates to customers, project managers and subcontractors.
- Review and validate job site documentation, prepare change orders, and ensure accurate project documentation.
- Develop customer relationships through trust and transparency, ensure customers are kept up to date through the duration of the project.
- Support and facilitate the work of multiple project teams, including estimators, subcontractors and project managers.
- Serve as the primary point of contact for external vendors, project managers, estimators, customers and subcontractors; ensuring clear and efficient communications throughout the project lifecycle.
- Negotiate, complete, and track: contracts, invoices, estimates, as well as maintain project schedules and files.
- Monitor project status, audit work-in-progress, and provide timely updates to customers, project managers and subcontractors.
- Review and validate job site documentation, prepare change orders, and ensure accurate project documentation.
- Develop customer relationships through trust and transparency, ensure customers are kept up to date through the duration of the project.