Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Angel Igwenagu

Shakopee

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee and client documentation while maintaining files and records.

Overview

22
22
years of professional experience
1
1
Certification

Work History

HMIS Data Entry Specialist and CE Assessor

CAP Agency
Shakopee
08.2024 - Current
  • Input data into databases with high accuracy and attention to detail.
  • Review and verify information for completeness and correctness.
  • Utilize spreadsheets to organize and manage large volumes of data.
  • Maintain confidentiality of sensitive information during data entry processes.
  • Collaborate with team members to streamline data management procedures.
  • Conduct regular audits to ensure data integrity and compliance standards
  • Assisted clients in navigating housing applications and resources.
  • Conducted assessments to determine client housing needs and preferences.
  • Entered large volumes of data quickly with a high degree of accuracy.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Utilized various software applications to enter, update, verify, and retrieve data efficiently.
  • Identified errors in the data entry process and corrected them promptly.
  • Assisted clients with applications for housing programs and financial aid resources.
  • Maintained accurate records of client interactions and service referrals for tracking purposes.
  • Assessed eligibility of applicants in accordance with predetermined criteria for Coordinated Entry.

Clinic Coordinator

M Health Fairview
Prior Lake
10.2022 - 02.2023
  • Scheduling routine and surgical visits
  • Epic
  • Charting
  • Switch broad phone system
  • Track and complete paper work for patients, disability, accident related claims
  • Fax, scan, sort and deliver mail to providers
  • Problem solve and handle escalated issues within the clinic
  • Order supplies and keep inventory
  • Educated patients about their conditions and medications prescribed.

Community Health Aide

Fairview Home Care and Hospice
Minneapolis
09.2013 - 09.2019
  • Provide comfort as persons transit to final phase of life
  • ADL
  • Medication assist
  • Wound care
  • Charting
  • Specimen collection
  • Written and electronic communication with persons family and nursing team.

Community Organizer

Healing through word
Saint Paul
03.2009 - 10.2014
  • Organized and facilitated community meetings to address local concerns and develop action plans
  • Developed and implemented outreach strategies to engage diverse populations within the community
  • Coordinated volunteer recruitment efforts, resulting in a team of 8 dedicated individuals
  • Planned and executed successful community events, attracting an average of 60+ attendees per event
  • Created educational materials on important issues affecting the community, increasing awareness by 72%
  • Established strong relationships with key influencers in the community to gain support for initiatives
  • Served as a liaison between the community members and government agencies or elected officials for hud Hud housing and the Wilder Foundation
  • Organized workshops on topics such as civic engagement, leadership development, and conflict resolution skills
  • Advocated for policy changes at local government meetings, effectively influencing decision-making processes

Volunteer Youth Mentor

Genesis 2 for women
Saint Paul
06.2003 - 06.2005
  • Provided guidance and support to a group of 16 youth, ages 14-22 in navigating personal challenges and achieving their goals
  • Facilitated weekly group discussions on topics such as self-esteem, conflict resolution, and goal setting to promote positive peer interactions
  • Collaborated with school administrators and teachers to monitor mentees' progress academically and behaviorally
  • Assisted mentees in developing effective study habits and time management skills to improve academic performance
  • Served as a role model by demonstrating strong leadership qualities and ethical behavior in all interactions with mentees
  • Supported mentees in exploring potential career paths through job shadowing opportunities or informational interviews with professionals in various industries
  • Encouraged critical thinking skills by engaging mentees in thought-provoking discussions about current events or social issues affecting their communities
  • Promoted positive decision-making by providing guidance on topics such as peer pressure, substance abuse prevention, and healthy relationships
  • Monitored the emotional well-being of each mentee through active listening sessions and provided appropriate resources/referrals when necessary
  • Collaborated with other mentors to plan team-building activities that fostered a sense of belonging among the mentorship group

Education

Online course - Director of Assisted living

University of Minnesota-Twin Cities
Minneapolis, MN
12.2024

College in Medical Assisting -

Everest institute
Eagan, MN
08.2011

Certification - Life Coach

Loving Spirit Life Coach Academy
Saint Paul, MN
03-2011

Certificate - Certified Nursing Assistant

American Red Cross
Saint Paul, MN
06.2005

Skills

  • Office Coordination
  • Workday
  • HIPAA
  • Fundraising
  • QuickBooks
  • Customer service
  • Microsoft Outlook
  • Administrative experience
  • Communication skills
  • Housing support
  • Hospice Care
  • Supervising experience
  • Insurance verification
  • Microsoft Word
  • Appointment scheduling
  • Home & Community care
  • Behavioral health
  • Project management
  • Yardi
  • Time management
  • Epic
  • Negotiation
  • Management
  • Leadership
  • ADP

Certification

  • Certified Medication Aide, Present
  • State Tested Nursing Assistant, Present
  • First Aid Certification, Present
  • Certified Medical Assistant, Present
  • Community organizations, Present

References

References available upon request.

Timeline

HMIS Data Entry Specialist and CE Assessor

CAP Agency
08.2024 - Current

Clinic Coordinator

M Health Fairview
10.2022 - 02.2023

Community Health Aide

Fairview Home Care and Hospice
09.2013 - 09.2019

Community Organizer

Healing through word
03.2009 - 10.2014

Volunteer Youth Mentor

Genesis 2 for women
06.2003 - 06.2005

Online course - Director of Assisted living

University of Minnesota-Twin Cities

College in Medical Assisting -

Everest institute

Certification - Life Coach

Loving Spirit Life Coach Academy

Certificate - Certified Nursing Assistant

American Red Cross

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Angel Igwenagu