Angela French
Chaska
Summary
Knowledgeable Pharmacy Technician with solid background as Registered Pharmacy Technician. Demonstrated ability to manage pharmaceutical inventory and assist in preparing medications accurately. Exhibited strong communication and organizational skills in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Fairfield Inn & Suites by Marriot
01.2025 - 05.2025
- Greeted guests and managed check-in/check-out processes efficiently.
- Resolved guest inquiries and complaints promptly to enhance satisfaction.
- Processed reservations and cancellations using property management software.
- Maintained knowledge of hotel amenities and local attractions for guest assistance.
- Supported team members during peak hours by multitasking effectively.
Patient Care Coordinator
Medix Staffing
03.2023 - 05.2023
- Coordinated patient appointments and managed scheduling to optimize clinic operations.
- Communicated effectively with healthcare providers to relay patient needs and concerns.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Assisted in processing patient intake forms and verifying insurance information for accuracy.
- Maintained electronic health records (EHR) ensuring data integrity and compliance with regulations.
Patient Care Coordinator
Pride Health Care
04.2021 - 11.2021
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Implemented feedback mechanisms to improve patient experience and satisfaction scores.
- Collaborated with multidisciplinary teams to enhance patient care pathways and streamline workflows.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Supported training of new staff on operational procedures and clinic protocols for efficiency improvement.
Pharmacy Technician
M Health Fairview
03.2020 - 11.2020
- Dispensed medications accurately following safety protocols and guidelines.
- Assisted pharmacists in preparing and labeling prescriptions for patients.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Conducted routine checks on expired medications and facilitated proper disposal procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Pharmacy Technician Certificate - Pharmacy Technician Certificate
Central Lakes College
Brainerd, MN05-2027
GED -
Hammond Area Career Center
Hammond, IN04-1994
Skills
- Customer service
- Oral and written communications
- Time management
- Problem-solving skills
Timeline
Front Desk Agent
Fairfield Inn & Suites by Marriot
01.2025 - 05.2025
Patient Care Coordinator
Medix Staffing
03.2023 - 05.2023
Patient Care Coordinator
Pride Health Care
04.2021 - 11.2021
Pharmacy Technician
M Health Fairview
03.2020 - 11.2020
Pharmacy Technician Certificate - Pharmacy Technician Certificate
Central Lakes College
GED -
Hammond Area Career Center