PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Section name
Personal Information
Timeline

ANGELA HOLLIE

Best Buy Inc.
MINNEAPOLIS
1
Certification
2027
years of professional experience

I'm a collaborative risk and compliance professional who enjoys making complex requirements easier to understand and act on. Throughout my career, I've helped teams identify risks, strengthen controls, prepare for assessments, and follow issues through resolution. I'm known for asking thoughtful questions, communicating clearly, and building strong working relationships across technology, security, compliance, legal, and business teams. Backed by CISA, CRISC, and ISC2 Certified in Cybersecurity (CC) credentials, I bring curiosity, sound judgment, and a practical approach to helping organizations manage risk and continuously improve.

Work History

Associate Manager, IT Audit / Compliance

7 Years 3 Months
Best Buy Inc. | 07.2019 - Current
  • Lead risk-based assessments across enterprise technology and cybersecurity environments, evaluating control design and operating effectiveness and documenting risks, control gaps, and recommended actions.
  • Coordinated audit and assessment activities from scoping to completion, streamlining evidence collection, control validation, documentation review, stakeholder follow-up, and readiness support.
  • Partnered with IT, Security, Compliance, Legal, and business teams to translate risk and compliance requirements into effective control improvements and sustainable remediation plans.
  • Maintain clear issue documentation and corrective action tracking, monitor remediation progress, validate supporting evidence, and escalate unresolved control deficiencies through closure.
  • Support annual risk assessments, compliance monitoring, governance reporting, and SOX IT general control activities across complex enterprise systems and processes.
  • Delivered concise risk, compliance, and assessment reports to leadership and governance stakeholders, managing multiple workstreams across hybrid and remote teams.

IT Senior Auditor

7 Months
Wells Fargo, Inc. | 08.2018 - 03.2019
  • Conducted technology risk assessments, compliance reviews, and control testing to ensure adherence to regulatory standards in financial services.
  • Evaluated security and operational controls, documented risks and control deficiencies, and facilitated remediation tracking to enhance compliance.
  • Collaborated with technology and business stakeholders to address regulatory expectations, strengthening control environments and mitigating risks.

Technology Risk Consultant - Enterprise PMO

1 Year
Ameriprise Financial, Inc. | 08.2017 - 08.2018
  • Performed risk-based testing of supervisory procedures and supported compliance policy development and documentation.
  • Provided supervisory oversight, approvals, escalation management, and compliance review of advisor communications.
  • Completed quality reviews, metrics analysis, vendor oversight, and regulatory issue resolution.
  • Formerly held FINRA Series 7, Series 63, and Series 24 licenses.
  • Progressive roles in broker-dealer compliance, supervisory controls, registered principal functions, and brokerage operations.
  • Led cross-departmental teams to address identified risks, fostering a collaborative approach that improved overall risk mitigation efforts.
  • Assessed technology risks across applications, infrastructure, and access controls. 2. Supported risk assessments by gathering evidence and validating control design. 3. Documented control gaps and tracked remediation actions to closure. 4. Analyzed policies, procedures, and system configurations for compliance alignment. 5. Coordinated with stakeholders to clarify risks and confirm mitigation plans. 6. Prepared clear risk reports summarizing findings, impacts, and recommended actions. 7. Reviewed user access and privileged permissions for segregation-of-duties issues. 8. Assisted audit teams with control testing, documentation, and issue follow-up.

Business Systems Analyst - Brokerage Quality

1 Year 8 Months
Ameriprise Financial, Inc. | 12.2015 - 08.2017
  • Led regulatory and quality assurance testing to ensure compliance and accuracy in brokerage and client reporting processes.
  • Gathered requirements, documented procedures, developed test scenarios, tracked defects, and facilitated remediation for quality sign-off.
  • Analyzed business requirements for financial planning workflows and translated needs into clear system specifications.
  • Documented user stories, process flows, and acceptance criteria for platform enhancements and support requests.
  • Collaborated with stakeholders to refine requirements for client servicing and advisor-facing applications.

Technology Risk Consultant

18 Years 4 Months
Ameriprise Financial, Inc. | 05.2000 - 09.2018
  • Performed risk-based testing of supervisory procedures and supported compliance policy development and documentation.
  • Provided supervisory oversight, approvals, escalation management, and compliance review of advisor communications.
  • Completed quality reviews, metrics analysis, vendor oversight, and regulatory issue resolution.
  • Formerly held FINRA Series 7, Series 63, and Series 24 licenses.
  • Progressive roles in broker-dealer compliance, supervisory controls, registered principal functions, and brokerage operations.
  • Led cross-departmental teams to address identified risks, fostering a collaborative approach that improved overall risk mitigation efforts.
  • Assessed technology risks across applications, infrastructure, and access controls. 2. Supported risk assessments by gathering evidence and validating control design. 3. Documented control gaps and tracked remediation actions to closure. 4. Analyzed policies, procedures, and system configurations for compliance alignment. 5. Coordinated with stakeholders to clarify risks and confirm mitigation plans. 6. Prepared clear risk reports summarizing findings, impacts, and recommended actions. 7. Reviewed user access and privileged permissions for segregation-of-duties issues. 8. Assisted audit teams with control testing, documentation, and issue follow-up.

Technology Risk Consultant

18 Years 4 Months
Ameriprise Financial, Inc. | 05.2000 - 09.2018
  • Performed risk-based testing of supervisory procedures and supported compliance policy development and documentation.
  • Provided supervisory oversight, approvals, escalation management, and compliance review of advisor communications.
  • Completed quality reviews, metrics analysis, vendor oversight, and regulatory issue resolution.
  • Formerly held FINRA Series 7, Series 63, and Series 24 licenses.
  • Progressive roles in broker-dealer compliance, supervisory controls, registered principal functions, and brokerage operations.
  • Led cross-departmental teams to address identified risks, fostering a collaborative approach that improved overall risk mitigation efforts.
  • Assessed technology risks across applications, infrastructure, and access controls. 2. Supported risk assessments by gathering evidence and validating control design. 3. Documented control gaps and tracked remediation actions to closure. 4. Analyzed policies, procedures, and system configurations for compliance alignment. 5. Coordinated with stakeholders to clarify risks and confirm mitigation plans. 6. Prepared clear risk reports summarizing findings, impacts, and recommended actions. 7. Reviewed user access and privileged permissions for segregation-of-duties issues. 8. Assisted audit teams with control testing, documentation, and issue follow-up.

Earlier Compliance and Supervisory Experience

Ameriprise Financial | 2000 - 2015

EARLIER COMPLIANCE & SUPERVISORY EXPERIENCE

Ameriprise Financial, Inc. | Progressive roles in broker-dealer compliance, supervisory controls, registered principal functions, and brokerage operations

• Performed supervisory oversight, approvals, escalation management, and compliance review of advisor communications.

• Completed quality reviews, metrics analysis, vendor oversight, and regulatory issue resolution.

• Formerly held FINRA Series 7, Series 63, and Series 24 licensesrisk-based testing of supervisory procedures and supported compliance policy development and documentation.

• Provided

Education

Bachelor of Arts - Counseling / Chemistry

Metropolitan State University

Associate of Applied Science - Networking Administration & Security

Dakota County Technical College

- MNCYBER Academy Program

Metropolitan State University

Skills

GRC Program Support & Improvement
Security / Technology Risk Assessments
Audit Coordination & Evidence Validation
Security Controls & Framework Alignment
Control Design & Effectiveness Testing
Issue Management & Remediation Tracking
Compliance Monitoring & Reviews
Policy
Standard & Procedure Review
Risk Intake
Prioritization & Monitoring
Cybersecurity Governance
Compliance Metrics & Governance Reporting
Third-Party / Vendor Oversight
ServiceNow
Archer
AuditBoard
Microsoft 365
SharePoint
Teams
Excel
Power BI
Independent and self-directed
Clear technical and executive communication
Cross-functional collaboration
Detail-oriented
organized
and deadline-driven
Effective in remote and distributed environments

Certification

Certified Information Systems Auditor (CISA) | Certified in Risk and Information Systems Control (CRISC), ISC2 Certified in Cybersecurity (CC) | CompTIA IT Fundamentals, Lean Champion | Kaizen Certified | Six Sigma Green Belt

Section name

CISA | CRISC | ISC2 Certified in Cybersecurity (CC) | [Email] | [LinkedIn]

Personal Information

Title: GOVERNANCE, RISK & COMPLIANCE | IT AUDIT | CYBERSECURITY GOVERNANCE

Timeline

Associate Manager, IT Audit / Compliance

Best Buy Inc.
07.2019 - CurrentRead More

IT Senior Auditor

Wells Fargo, Inc.
08.2018 - 03.2019Read More

Technology Risk Consultant - Enterprise PMO

Ameriprise Financial, Inc.
08.2017 - 08.2018Read More

Business Systems Analyst - Brokerage Quality

Ameriprise Financial, Inc.
12.2015 - 08.2017Read More

Technology Risk Consultant

Ameriprise Financial, Inc.
05.2000 - 09.2018Read More

Technology Risk Consultant

Ameriprise Financial, Inc.
05.2000 - 09.2018Read More

Metropolitan State University

from MNCYBER Academy Program
Read More

Dakota County Technical College

Associate of Applied Science from Networking Administration & Security
Read More

Earlier Compliance and Supervisory Experience

Ameriprise Financial
2000 - 2015Read More

Metropolitan State University

Bachelor of Arts from Counseling / Chemistry
Read More
ANGELA HOLLIE