Angeles Nicole Sequera Arraiz
Eden Prairie
Summary
Customer-focused professional with 2+ years of experience working in front desk and client-facing roles. Comfortable building relationships, managing schedules, handling a high volume of calls, and helping clients move forward with services or memberships, Organized, detail-oriented, and bilingual (Spanish/English). Bring strong communication skills and a positive attitude to any environment.
Overview
4
4
years of professional experience
Work History
Unlicensed Dental Assistant
Clear Lakes Dental
08.2025 - 11.2025
- Provided chairside assistance to ensure efficient patient care and a positive experience
- Prepared procedure rooms and maintained a clean, organized environment for patients
- Sterilized and disinfected instruments, adhering to strict hygiene protocols
- Scheduled appointments and communicated effectively with patients and staff
- Followed established protocols to ensure safety and quality service
- Reviewed treatment plans with patients, ensuring clear communication and understanding
Call Center Representative
Incentive Services
05.2025 - 07.2025
- Verified customer information and provided prompt, courteous assistance via phone and online portal
- Handled customer inquiries and resolved issues efficiently to ensure satisfaction
- Coordinated with warehouse and other departments to fulfill and track orders
- Processed and canceled orders accurately, maintaining attention to detail
- Demonstrated strong communication and problem-solving skills in a team environment
Front Desk Associate/Key Holder
Massage Envy
10.2023 - 02.2025
- Greeted clients and provided friendly, attentive service to ensure a positive experience
- Advocated for wellness programs and enrolled clients in membership plans
- Managed phone calls and scheduled, rescheduled, or canceled appointments efficiently
- Maintained a clean, organized, and welcoming environment for guests and staff
- Collaborated with team members to deliver high-quality service and support
Fulfillment Expert
Target
05.2022 - 10.2023
- Picked, packed, sorted, and shipped products to guests with attention to accuracy and efficiency
- Assisted guests on the sales floor, providing excellent customer service and support
- Adapted to different roles as needed, demonstrating flexibility and teamwork
Teacher Assistant
Language of Love Spanish Immersion
02.2022 - 06.2022
- Assisted the teacher by supervising children and ensuring a safe, clean play area
- Communicated regularly with parents to provide updates and ensure satisfaction
- Supported classroom activities, including circle time and distributing materials
- Helped children with tasks and language development in a bilingual environment
Education
High school diploma -
Eden Prairie Senior High School
Eden Prairie, MN06.2023
Skills
- Customer service
- Communication skills
- Organizational Skills
- Guest Services
- Front Desk
- Cash handling
- Teamwork
- Attention to detail
- Time Management
- Multitasking
- Problem-solving
- Phone etiquette
- Dependability
- Bilingual (Spanish/English)
- Scheduling
- Equipment sterilization
- Appointment scheduling
Languages
Spanish - Expert
Timeline
Unlicensed Dental Assistant
Clear Lakes Dental
08.2025 - 11.2025
Call Center Representative
Incentive Services
05.2025 - 07.2025
Front Desk Associate/Key Holder
Massage Envy
10.2023 - 02.2025
Fulfillment Expert
Target
05.2022 - 10.2023
Teacher Assistant
Language of Love Spanish Immersion
02.2022 - 06.2022
High school diploma -
Eden Prairie Senior High School
Additional Information
Currently in college