Angelica Garcia Luna
Cosmos
Summary
Dynamic professional with a friendly demeanor and strong customer service skills, experienced at Walmart in enhancing online order processing for improved customer satisfaction. Proven ability to adapt communication strategies, foster teamwork, and support health outcomes as a CNA. Dependable and calm under pressure, committed to delivering exceptional results.
Overview
7
7
years of professional experience
Work History
OGP
Walmart
Litchfield, MN
10.2025 - Current
- Oversaw completion of online order processing to enhance customer satisfaction.
- Facilitated timely delivery of client orders to enhance customer satisfaction.
CNA
Dassel Lakeside Generations
Dassel, MN
02.2024 - 09.2025
- Assisted with daily living activities, including feeding, bathing, toileting, and dressing.
- Documented and analyzed residents' conditions and daily changes.
- Assisted nursing staff in enhancing resident health outcomes. Supported wound care procedures and observed changes in resident behavior.
CNA
Harmony River
Hutchinson, MN
07.2021 - 01.2023
- Assisted with daily living activities to enhance patient comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Supported patients in maintaining personal hygiene through routine care tasks.
- Documented patient information accurately in electronic health records for reference.
- Communicated updates to family when the nurse was not available.
- Assisted nursing staff with wound care.
Door-to-Door Sales Representative
Minnesota Youth Rush
Minneapolis, MN
05.2019 - 08.2020
- Engaged potential customers through door-to-door interactions, effectively communicating product benefits.
- Adapted sales approach based on feedback and customer engagement to enhance interaction effectiveness.
- Assisted coworkers in communicating effectively with English and Spanish clients by teaching essential phrases. Adapted communication strategies to bridge language gaps. Supported team collaboration through language training initiatives.
Education
High School Diploma -
Maplewood Academy
Hutchinson, MNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Active listening
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
OGP
Walmart
10.2025 - Current
CNA
Dassel Lakeside Generations
02.2024 - 09.2025
CNA
Harmony River
07.2021 - 01.2023
Door-to-Door Sales Representative
Minnesota Youth Rush
05.2019 - 08.2020
High School Diploma -
Maplewood Academy