ANGELINA KOEPKE
Forest Lake
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
2009
2009
years of post-secondary education
Work History
Administrative Assistant
Minnesotan Chimney and Masonry
Oakdale
12.2024 - Current
- Analyzed social media metrics to refine content strategies.
- Assisted in creating visual assets for social media promotions.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Assisted in preparing monthly financial reports for internal review.
- Organized files and documents for efficient retrieval and storage.
- Maintained accurate records using electronic filing systems and databases.
Self Checkout Host
Walmart
Inver Grove Heights
10.2019 - 01.2020
- Maintained cleanliness and organization of self-checkout area.
- Monitored customer flow to ensure efficient checkout experiences.
- Resolved payment issues and guided customers through transaction processes.
- Collaborated with management to improve checkout operations and efficiency.
Education
GED
Saint Paul , MNSkills
- Customer service
- Problem resolution
- Organization skills
- Time management
- Team collaboration
- Multitasking
Timeline
Administrative Assistant
Minnesotan Chimney and Masonry
12.2024 - Current
Self Checkout Host
Walmart
10.2019 - 01.2020
GED