Angel Rose Lumbo
Enterprise Rent-A-Car
Hugo
5
years of professional experience
Aspiring Nail and Lash Technician with a background in business administration, customer service, leadership, and sales. Currently completing Nail Technician and Lash Technician education with expected licensure in July 2026. Seeking a career in the beauty industry while working toward the long‑term goal of owning and operating a successful beauty business.
Work History
Management Trainee
1 Year 1 Month- Executed daily operations to ensure efficient vehicle availability and customer satisfaction.
- Assisted in managing rental agreements, enhancing accuracy and compliance with company policies.
- Collaborated with team members to improve service delivery and resolve customer inquiries promptly.
- Maintained knowledge of fleet management software to track vehicle performance and maintenance schedules.
Dietary Aide
2 Years 3 Months- Prepared and served meals according to dietary guidelines and resident preferences.
- Assisted in managing food inventory, ensuring freshness and compliance with safety standards.
- Collaborated with kitchen staff to streamline meal preparation processes and improve efficiency.
- Maintained cleanliness of dining areas, adhering to sanitation protocols for food service operations.
Server
2 Years 7 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and attention to detail.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Trained new servers on menu knowledge and service standards to uphold quality.
Customer Service Intern
11 Months- Assisted customers with product inquiries, providing accurate information and resolving issues efficiently.
- Supported team in processing customer orders using CRM software, ensuring timely delivery and customer satisfaction.
- Collaborated with cross-functional teams to improve response times for customer support requests.
- Developed training materials for new interns to enhance onboarding experience and streamline processes.
Education
Bachelor of Science - Business Administration
Nail And Lash Technician
Skills
Customer service
Staff supervision
Customer relations
Sales techniques
Marketing
Attention to detail
Interpersonal relations
Relationship building
Timeline
Management Trainee
Enterprise Rent-A-Car
05.2025 - CurrentRead More
Dietary Aide
Presbyterian Homes
01.2023 - 04.2025Read More
Server
Applebee's Grill + Bar
09.2022 - 04.2025Read More
Customer Service Intern
AbleNet
08.2021 - 07.2022Read More
Saint Paul College
Nail And Lash Technician
Read More
University of Wisconsin, Stout
Bachelor of Science from Business Administration
Read More