Angie Haugejorden
Saint Paul,MN
Summary
Enterprise Learning & Talent executive who architects workforce strategy to accelerate revenue, elevate safety performance, and drive operational excellence at scale. Trusted advisor to senior leadership, translating business priorities into scalable capability-building systems that improve profitability, compliance, and execution. Builder of high-performing teams and governance frameworks that transform learning from a support function into a strategic growth engine.
Overview
10
10
years of professional experience
Work History
Director of Learning and Development
COOLSYS
Brea, CA
01.2022 - Current
- Lead enterprise learning strategy supporting nationwide HVAC-R operations, aligning talent development with revenue growth, safety performance, and operational excellence.
- Delivered 163 net-new training programs in 2025 (400+ total catalog), including enterprise initiatives such as GP3–GP1 system transition, Phoenix Project, and 60-course bilingual Safety curriculum.
- Strengthened revenue-cycle performance by developing role-based training across CSR, Dispatch, Service, Branch Management, Billing, AR, and AP—supporting faster work order flow and same-day billing practices.
- Drove measurable safety impact through OSHA-aligned curriculum design, contributing to the lowest injury rates in three years and reduced compliance risk.
- Built scalable learning infrastructure during LMS transition, serving as executive liaison to vendors (UKG, Canvas, OpenSesame, Adobe, Brandfolder) to ensure operational continuity and governance.
- Established enterprise instructional design standards (ADDIE, adult learning theory, UX/UI, QA governance), formalized workflows, and launched the company’s first L&D and Safety Catalogs.
- Developed and coached instructional design talent, strengthening business acumen, capacity planning, lift analysis, and project prioritization to enhance delivery agility.
- Partner cross-functionally with HR, Finance, Field Support, Compliance, Safety, and Operations to scope initiatives, align stakeholders, and deliver measurable business outcomes.
- Balance rapid-response compliance needs with large-scale strategic initiatives while maintaining on-time, high-quality execution across the portfolio.
Senior Learning Experience Designer
FREDRICKSON LEARNING
Saint Paul, MN
01.2022 - 01.2023
- Architected enterprise learning strategy and corporate eLearning initiatives supporting operational excellence, safety compliance, and workforce capability across the energy sector.
- Directed multi-domain gap analyses spanning five strategic business areas, aligning performance improvement initiatives with enterprise objectives and regulatory demands.
- Delivered executive-level research and recommendations on content leverage, development cost optimization, time-to-market acceleration, and in-house production scalability.
- Influenced build-vs-buy decisions by evaluating development lift, resource allocation, and long-term ROI of internal learning ecosystems versus external vendor partnerships.
- Partnered with senior leadership to position learning as a strategic driver of operational performance, risk mitigation, and organizational readiness.
Senior Learning Design Manager and LMS Admin.
ECMC GROUP
Minneapolis, MN
01.2020 - 04.2022
- Led enterprise learning strategy, LMS governance, and UX transformation for HVAC and skilled trades education, launching scalable B2B learning solutions.
- Designed and implemented a new learner-centric UX framework adopted across trades colleges and architected the UX strategy for a new B2B LMS platform.
- Directed cross-functional delivery teams (5 SMEs, 15 Instructional Designers) to build commercial, industrial, and safety certification programs aligned to workforce and regulatory demands.
- Delivered executive-level needs analyses and capacity/lift/cost modeling to inform investment strategy, resource planning, and build-vs-buy decisions.
- Partnered to develop an LMS-integrated client data portal, elevating reporting capabilities and strengthening B2B customer value propositions.
Instructional Designer
FREDRICKSON LEARNING
Saint Paul, MN
01.2019 - 01.2020
- Led a comprehensive LMS UX redesign for all CTE colleges, improving the learner experience across 200+ courses and multiple campuses.
- Conducted data-driven analyses to determine optimal content presentation, tailoring instructional design to diverse courses and student populations for enhanced learning outcomes.
- Developed scalable, repeatable instructional frameworks that increased student engagement, enrollment frequency, and operational efficiency.
- Enabled revenue growth by creating more accessible and effective learning pathways, supporting higher course completion rates and broader program reach.
- Collaborated with stakeholders to align LMS strategy with institutional goals, ensuring technology and content decisions drove measurable business results.
Adjunct Professor
WESTERN KENTUCKY UNIVERSITY
Bowling Green, KY
01.2016 - 01.2019
- Taught three courses per semester over four years, including Dance History for majors and Introduction to Dance for non-majors, maintaining high attendance and strong enrollment.
- Converted all departmental courses from Blackboard to Canvas, modernizing online instruction and improving accessibility for students.
- Designed innovative online movement collaboration projects, fostering creativity, engagement, and peer learning across both majors and non-majors.
- Developed strategies to engage non-majors, promoting interdisciplinary appreciation of dance and enhancing student participation.
Education
Ed.D. - Educational Policy And Organization Leadership
University of Illinois At Urbana-Champaign
Champaign, IL12-2029
Master of Fine Arts - Dance Choreography and Performance
University of Hawai'i At Mānoa
Manoa, HI01-2013
Bachelor of Science - Dance, Music Performance
Western Oregon University
Monmouth01-2007
Skills
- Adobe Creative Suite
- LMS Blackboard, Canvas, UKG Pro Learning
- Articulate Suite
- VR/AR
- Google Suite
- Isadora Motion Capture
- Jira/Confluence
- Smartsheet/Brandfolder DAM
- Figma
- Music and Film editing advanced
- H5P
Accomplishments
2023 - Publication - "Memory Transition and Recall" University of Illinois
2013 - Publication - "Movement Dimensions" University of Hawaii
2013 - Yasuki Sasa Award for Excellence in Choreography and Performance: University of Hawaii
2012 - Arts Bridge of America Scholar: Mid Pacific Arts High School
2012 - Presenter: Cycles of Transformations: Evolution of Pedagogy in Higher Education Modern Dance Technique Courses through Expressive Training Methodology
2012 - American College Dance Festival Association: Film Adjudicator and juried choreography.
Timeline
Director of Learning and Development
COOLSYS
01.2022 - Current
Senior Learning Experience Designer
FREDRICKSON LEARNING
01.2022 - 01.2023
Senior Learning Design Manager and LMS Admin.
ECMC GROUP
01.2020 - 04.2022
Instructional Designer
FREDRICKSON LEARNING
01.2019 - 01.2020
Adjunct Professor
WESTERN KENTUCKY UNIVERSITY
01.2016 - 01.2019
Ed.D. - Educational Policy And Organization Leadership
University of Illinois At Urbana-Champaign
Master of Fine Arts - Dance Choreography and Performance
University of Hawai'i At Mānoa
Bachelor of Science - Dance, Music Performance
Western Oregon University