Angelina Sikich
Q. Cumbers
Minneapolis
3
years of professional experience
Detail-oriented and professional individual with experience in hospitality and customer service. Skilled in conflict resolution and teamwork, consistently ensuring guest satisfaction and maintaining cleanliness standards in fast-paced environments.
Work History
Line Worker
1 Month- Operated production machinery to ensure efficient workflow and quality output.
- Monitored restaurant environment and service quality to guarantee high levels of cleanliness and guest satisfaction.
- Restocked food throughout restaurant, keeping track of supply.
- Executed closing procedures to maintain compliance with food safety regulations and uphold high sanitization standards.
Server
1 Year 10 Months- Demonstrated strong multitasking skills by managing many tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Improved dining experience by providing prompt, attentive service to guests.
Host / Cashier
3 Years- Managed reservation system to optimize seating arrangements and minimize wait times.
- Monitored dining area to maintain cleanliness and a welcoming atmosphere for patrons.
- Handled customer inquiries and concerns, resolving issues to enhance dining experiences.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted and seated guests, ensuring positive first impressions and efficient flow of service.
- Trained new hosts & cashiers on best practices for guest interactions and operational procedures.
- Managed cash drawer, adhering to company policies for cash handling and security.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Rental Attendant
4 Months- Assisted customers with ski rental selection and equipment fitting.
- Maintained inventory of ski and snowboard gear, ensuring availability for guests.
- Collaborated with team to address customer inquiries and resolve issues efficiently.
- Efficiently restocked returned items after inspection while adhering to organizational storage guidelines.
Education
High School Diploma
No Degree - PSEO Dual Enrollment
Skills
Teamwork and collaboration
Customer service & assistance
Workplace cleanliness
Guest engagement
Conflict resolution
Stockroom organization
Attention to detail
Safety procedures
Sanitization standards & practices
Professionalism and courtesy
Relationship management
Timeline
Line Worker
Q. Cumbers
2026.07 - CurrentRead More
Server
Q. Cumbers
2024.10 - CurrentRead More
Rental Attendant
Hyland Hills Ski Area
2023.11 - 2024.03Read More
Host / Cashier
Q. Cumbers
2023.08 - CurrentRead More
Richfield Senior High School
High School Diploma
Read More
Normandale Community College
No Degree from PSEO Dual Enrollment
Read More