Anika Buesgens
Chaska
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Psychiatric Technician
Prairiecare
04.2023 - 08.2024
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
Server's Assistant
Chanhassen Dinner Theaters
06.2022 - 01.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
Server / Expo / Hostess / Runner
Houlihan's
07.2017 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Associate of Arts - Psychology
Crown College
Saint Bonifacius, MN05-2022
Skills
- Strong work ethic
- Guest engagement
- Cleanliness standards
- Teamwork and collaboration
- Multitasking and organization
- Attention to detail
Timeline
Psychiatric Technician
Prairiecare
04.2023 - 08.2024
Server's Assistant
Chanhassen Dinner Theaters
06.2022 - 01.2023
Server / Expo / Hostess / Runner
Houlihan's
07.2017 - 03.2021
Associate of Arts - Psychology
Crown College
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