A dedicated and proactive professional with diverse experience in education, case management, and community support. With a strong background of working with many populations and experience in creating and delivering a nurturing educational experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Organizer
IBT
05.2023 - Current
Led strategic projects to build up membership, organize new members, and empower current members
Tracked project data, analyzed what worked and assessed those involved
Planned and executed large-scale community events, with a focus on participant engagement, logistics and volunteer coordination
Coordinated and facilitated meetings, including agendas, minutes and follow-up action items to ensure alignment on project goals and timelines
House Cleaner / Business Owner
A Clean Start
09.2020 - 05.2023
Offered high-quality, residential cleanings
Maintained business billing, inventory and scheduling
Attended classes on maintaining a small business, to ensure continued success
Attended weekly networking and referral meetings to build customer base
Slot Attendant
Caesars Casino
05.2017 - 09.2020
Provided friendly and consistent customer service to guests
Did federal and state background checks for jackpot winners (and any additional paperwork required for winners)
Paid out jackpot and attended to any issues with slot machines
Did minor slot machine repairs
English Instructor
Ivy Tech Community College
09.2015 - 05.2017
Created syllabi for several classes
Assessed the learning needs of students
Developed assignments and tests to determine student success
Data-entry on students
Montessori Instructor
Community Montessori
06.2007 - 09.2015
(Break in teaching between 2012 and 2014)
Assessed and provided individualized lessons for students (4th, 5th and 6th grade)
Created and followed through on realistic educational goals for students
Provided calm and respectful classroom management
Detailed record keeping
Home-Based Case Manager
Associates in Counseling and Psychotherapy
10.2012 - 07.2014
Worked with teens on probation and adults who had lost their parental rights, to create and achieve goals in order to move their case out of the court system
Analyzed and assessed clients to determine the best goals for success
Met with clients in their homes, hospitals, detention centers and jails to provide continuous service
Advocated and worked with probation officers, DCS and/or judge to illustrate ways clients who were meeting goals
Senior customer service representative at Intelligent Business Technologies (IBT)Senior customer service representative at Intelligent Business Technologies (IBT)