Ankhtsetseg Maamuu
Ulaanbaatar,Mongolia
Summary
20 Years of experience in middle and senior level positions. Fully capable of leading, organizing, managing projects, day-to-day work, developing efficient processes, and aligning efforts to organizational goals. I've known for responsibility, honesty, thoroughness and persistence.
Extensive experience in working with people, managing and communicating effectively.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Tender Manager
"Urban Jeans" LLC
Ulaanbaatar, Khan-Uul District
12.2023 - Current
- Review of information about demands and derivation of supply and proposal preparations
- Examine tender documentation, including operational provisions, technical specifications, and commercial requirements.
- Clarification of bid conditions and management of the tender preparation
- Monitoring of the bid management in order to ensure it is aligned with the organization's requirements
- cost and price calculations
- Prepare and submit the technical and commercial proposals, according to client requirements and company’s guidelines.
- Liaise and attend meetings with the client throughout the entire bid cycle.
- Managing relationships with Customers, on the tender clarification stages.
Head of Human Resources and Administration (HR)
Urban business group
Ulaanbaatar, Mongolia
03.2022 - 12.2023
- Managing the day-to-day operations of the HR department, including administrative matters
- Creating and implementing HR policies and activities of the organization
- Overseeing all employee-related initiatives
- Developing and ensuring compliance with organization policies and procedures
- Managing office services
- Planning HR and administration activities annually
- Setting, monitoring, and achieving HR targets
- Managing employee relations
- Leading the HR and administration team
- Helped lead and develop a plan for staffing and talent strategy, internal communication processes, performance management, and leadership and professional development
- Maintain relationships with third-party IT helpdesk, technology maintenance, and security system providers
Project General Manager
Spitz
06.2019 - 02.2020
- Day to day operations of the company
- HR management
- Developing new operational and HRM rules, regulations, job descriptions
- Developing and implementing KPI system
- Control and monitoring of ongoing projects
Head of Administration and Human Resources Department
Bid and Bid
01.2019 - 05.2019
- Managed internal HR system
- Started to use HR module in ERP system inserting all data of employees and other necessary documents to be archived
- Developed and implemented KPI system
- Trained sales staffs to improve and follow the service standards
Chief Operational Officer
Bid and Bid
05.2014 - 10.2016
- Carried out the day-to-day operations of the furniture retailer company / Shine songolt /
- Direct control of HR, Financial, Marketing and sales departments
- Furniture showroom’s visual merchandising
- Training sales staffs
- Monitored procedures for obtaining goods and services for the company
- Managed logistics and warehousing operations, stock control and movements, inventory management
- Developed promotional and marketing strategies to create and maintain the visual presentation of the showroom
- Made business arrangements with local and foreign suppliers
- Action report to stakeholders
Chief Operational Officer
Monos Cosmetics
08.2013 - 05.2014
- Carried out the day-to-day operations of the company
- Direct control HR, Marketing and sales departments
- Monitored procedures for obtaining goods and services for the company
- Managed logistics and warehousing operations, stock control and movements, inventory management
- Action report to group of companies on behalf of CEO
Chief Executive Officer
Bishrelt Trade
02.2009 - 01.2013
- Developed the company’s short and long-term business strategy
- Carried out the day-to-day operations of the company
- Established business cooperation with world-class brands / launched Shiseido brand and worked as the Brand manager /
- Expanded the scope of the company’s operations to launch new product and service / established supermarket chain Well-mart /
- Paid attention to the diversity of imported goods
- Managed stock control and movements, inventory management
- Action report to stakeholders
General Manager
Bishrelt Trade
10.2008 - 02.2009
- Managed foreign trade of Bishrelt Trade and Bishrelt Cosmetics
- Calculated the selling price of products
- Visited international trade exhibitions to expand product ranges and foreign relations of the company
- Coordinated sales managers to advertise imported goods and products
- Reported sales records to suppliers on monthly basis
- Established supermarket chain “Wellmart.”
Manager of Import
Bishrelt Trade
03.2006 - 10.2008
- Communicated with foreign partners to place the order
- Executed product introductions of imported items
Foreign Relations Manager
Circle
01.2004 - 01.2005
Assistant Manager
Fast Food Chain
London, UK
01.2003 - 01.2004
- Company Overview: In London
- In London
Floor Supervisor
Holborn Hotel
London, UK
01.2002 - 01.2003
- Company Overview: 5 star hotel in London
- 5 star hotel in London
General Manager
Kaktus
01.1998 - 01.2000
Education
BBA - Business administration
Mongol Business Institute
05.1998
Secondary school -
23rd school of Russian language
06.1990
Skills
- More than 15 years' experience in management, five of which in a HR
- Experienced in business and organizational planning ability
- Vast experience in team leadership
- Successful experience in employee relations
- Excellent written and verbal communication
- Demonstrated organizational leadership and decision-making capability at a senior management level in a collaborative manner
- Ability to communicate to staff and Board members the short and long-term impact, specific and strategic, of HR policy and procedures
- Ability to manage budgets
- Experience with employee relations
- Expert business and organizational planning ability
- Vast experience in team leadership
- Successful experience in employee relations
- Excellent written and verbal communication
- Strategic thinking ability
- Proven ability to multitask
- Demonstrated organizational leadership and decision-making capability at a senior management level in a collaborative manner
- Ability to communicate to staff and Board members the short and long-term impact, specific and strategic, of HR policy and procedures
- Ability to manage budgets and experience working closely with a CFO to achieve organizational financial goals
- Supervisory experience
- Excellent verbal and written communications skills, including editing skills with meticulous attention to detail
- Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists
- Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters
- Positive attitude
- Strong work ethic
- Problem-solving abilities
- Organizational skills
- Continuous improvement
Accomplishments
- Supervised team of more than 100 staff members.
- During my career, I received professional consulting services of international organizations EBRD in the field of human resources management and operational management.
- During my career, I had an experience in attending and organizing meetings, negotiating contracts, and cooperating with foreign organizations and partners within the scope of my position and business activities of the company.
- In accordance with the tasks given by the Group's general management, increase the revenue by new sales channel "tender" and successfully implemented the tasks achieving the sales by 120%.
- Managed and implemented the project to implement Open ERP system.
Professional Development
- Project Management Training, PMI Mongolia, 08/01/19
- Certification of HR Management, HR Academy of Mongolia, 02/01/13
- Oxford College, London, 03/01/03, 02/01/04
- College of English, London, 10/01/02, 03/01/03
Languagesandcomputerskills
English, Upper-intermediate, Russian, Good, Mongolian, Native tongue, Photoshop, Microsoft Office, PowerPoint, Page Maker
Personal Information
Total Experience: Ten years’ experience in HR, five of which in a supervisory role.
Certification
- Project cost management by PMI Mongolia
- Project planning by PMI Mongolia
- Certification of HR Management by HR Academy of Mongolia
- English (upper-intermediate) in Oxford college of London
Languages
Mongolian
Native language
English
Upper intermediate
B2
Russian
Upper intermediate
B2
Timeline
Tender Manager
"Urban Jeans" LLC
12.2023 - Current
Head of Human Resources and Administration (HR)
Urban business group
03.2022 - 12.2023
Project General Manager
Spitz
06.2019 - 02.2020
Head of Administration and Human Resources Department
Bid and Bid
01.2019 - 05.2019
Chief Operational Officer
Bid and Bid
05.2014 - 10.2016
Chief Operational Officer
Monos Cosmetics
08.2013 - 05.2014
Chief Executive Officer
Bishrelt Trade
02.2009 - 01.2013
General Manager
Bishrelt Trade
10.2008 - 02.2009
Manager of Import
Bishrelt Trade
03.2006 - 10.2008
Foreign Relations Manager
Circle
01.2004 - 01.2005
Assistant Manager
Fast Food Chain
01.2003 - 01.2004
Floor Supervisor
Holborn Hotel
01.2002 - 01.2003
General Manager
Kaktus
01.1998 - 01.2000
Secondary school -
23rd school of Russian language
BBA - Business administration
Mongol Business Institute