ANN SCHROEDER
Columbia Heights
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized work areas. Reliable team player.
Overview
15
15
years of professional experience
Work History
Bartender
BlackStack Brewing
St. Paul, MN
05.2021 - 09.2025
- Assisted customers by serving craft beers, seltzer cocktails, and THC beverages. Provided friendly service and engaged with patrons to create a welcoming bar environment. Handled cash transactions accurately. Supported training of new staff on operational techniques and company standards. Prepared taproom for daily operations accommodating over 300 guests.
Bartender
Stacked Deck Brewing
St. Paul, MN
02.2021 - 10.2021
- Managed bar operations by maintaining cleanliness and organization during each shift. Provided friendly and knowledgeable service. Prepared crowlers, monitored accurate inventory and restocked supplies. Processed cash and card transactions accurately and balanced drawers at the end of each shift.
Bartender/Server
Surly Brewing Company
Minneapolis, MN
06.2013 - 11.2020
- Achieved operational excellence in a bustling 350-seat beer hall and expansive beer garden with ever-changing beer and food offerings. Maintained flawless cash transaction accuracy and accountability in a high-volume environment. Enhanced front of house efficiency and cleanliness to optimize guest experiences. Elevated brand reputation through consistent professionalism and integrity in guest interactions. Delivered tailored service that adhered to policies, meeting a wide range of customer requests. Streamlined delivery and curbside to-go order fulfillment processes.
Server
Loring Kitchen & Bar
Minneapolis, MN
02.2012 - 11.2014
- Coordinated service in a high-end dining room, effectively handling large groups with efficiency and quality.
Catering Server
Fabulous Catering
Minneapolis, MN
08.2010 - 11.2014
- Assisted in setting up catering areas based on event types and service standards. Supported travel logistics to various locations according to client needs.
Education
Certified Travel Consultant
The Travel Academy
Bloomington, MNSkills
- Extensive customer service experience
- Broad knowledge of beer styles
- Team leadership
- Expert in large-scale event management
- Proactive problem solver
- TIPS trained professional
- Detail-oriented cleaning specialist
Timeline
Bartender
BlackStack Brewing
05.2021 - 09.2025
Bartender
Stacked Deck Brewing
02.2021 - 10.2021
Bartender/Server
Surly Brewing Company
06.2013 - 11.2020
Server
Loring Kitchen & Bar
02.2012 - 11.2014
Catering Server
Fabulous Catering
08.2010 - 11.2014
Certified Travel Consultant
The Travel Academy