ANN SMITH
Minneapolis
Summary
Motivated and compassionate Biology graduate with a strong foundation in healthcare and technology. Adept in both administrative and patient-facing roles with proven success in early childhood education, customer service, and youth development. Seeking an entry-level role in healthcare, front office, or tech support where my communication skills, scientific knowledge, and attention to detail can be fully utilized.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher
Hope Academy
Minneapolis, MN
08.2025 - Current
- Developed engaging lesson plans aligning with curriculum standards.
- Facilitated classroom discussions to enhance student comprehension and critical thinking skills.
- Implemented individualized instruction strategies to accommodate diverse learning needs.
Preschool Lead Teacher
LADC
Minneapolis, MN
05.2024 - Current
- Develop and implement educational curriculum.
- Track student progress and communicate with families.
- Ensure safety and engagement in classroom activities.
Preschool Teacher
Yellow Brick Road Preschool
Minneapolis, MN
10.2022 - Current
- Utilized creative teaching strategies for early childhood development.
- Monitored growth and maintained daily records.
- Collaborated with staff and parents to support learning goals.
Nanny
Private Family
Minneapolis, MN
05.2021 - 10.2022
- Provided full-time child care and created daily routines.
- Supported learning through structured play and activities.
Youth Development Worker
Boys and Girls Club
Minneapolis, MN
05.2022 - 08.2022
- Led recreational and educational programs for youth.
- Maintained a safe, welcoming environment for all children.
Team Member
Chick-fil-A, Scoop N Dough, GAP
Minneapolis, MN
05.2020 - 08.2022
- Delivered excellent service in food and retail settings.
- Handled transactions, maintained cleanliness, and supported team operations.
Sales Associate
Gap
Fargo, ND
09.2018 - 03.2021
- Provided exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
- Assisted in visual merchandising, enhancing product displays to drive sales and attract customers.
- Processed transactions swiftly and accurately, maintaining cash register integrity and minimizing errors.
- Collaborated with team members to achieve store goals, promoting a cohesive work environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer complaints effectively, enhancing satisfaction and contributing to a positive brand image.
Sales Associate
Bath and Body Work
Fargo, ND
10.2017 - 05.2018
- Trained new staff on operational procedures, ensuring adherence to company policies and standards.
- Analyzed sales trends to inform inventory management decisions, optimizing stock levels for peak demand periods.
- Implemented promotional strategies that increased foot traffic and boosted product visibility in-store.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Biology
North Central University
Minneapolis, MN05-2025
Skills
- EMR Systems (Athenahealth, Epic - basic knowledge)
- Microsoft Office Suite & Google Workspace
- Patient Intake & Appointment Scheduling
- Front Desk Communication & Reception
- Data Entry, File Management, Multitasking
- Time Management & Conflict Resolution
- Customer Service & Administrative Support
- Bilingual: English, Conversational Arabic (Basic)
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Behavior management
- Parent-teacher communication
- Curriculum implementation
- Curriculum development
Certification
- CPR & First Aid Certified - American Heart Association (2024)
- HIPAA Awareness Training (2024)
- Mental Health First Aid - Youth Focus (2023)
Timeline
Teacher
Hope Academy
08.2025 - Current
Preschool Lead Teacher
LADC
05.2024 - Current
Preschool Teacher
Yellow Brick Road Preschool
10.2022 - Current
Youth Development Worker
Boys and Girls Club
05.2022 - 08.2022
Nanny
Private Family
05.2021 - 10.2022
Team Member
Chick-fil-A, Scoop N Dough, GAP
05.2020 - 08.2022
Sales Associate
Gap
09.2018 - 03.2021
Sales Associate
Bath and Body Work
10.2017 - 05.2018
Bachelor of Science - Biology
North Central University