Dependable professional with emergency response training, National Ski Patrol experience, strong customer service, radio communication, incident reporting, and the ability to remain calm under pressure.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server
AZ 88
Scottsdale, AZ
02.2022 - 07.2026
High-volume customer service.
Managed multiple priorities.
Resolved customer concerns professionally.
Facility Operations Team Member (PT)
LA Fitness
06.2023 - 04.2026
Maintained safe facility.
Tours and membership support.
Server / Assistant Manager
Boulder Tap House
08.2018 - 01.2022
Team support, training, customer issue resolution.
Facility Operations Team Member
Fitness for 10
09.2018 - 08.2020
Supported operations and members.
Education
Minnesota State University – Mankato
01.2019
High School - undefined
Lakeville High School
06.2015
Skills
Emergency Communications
Two-Way Radios
Incident Reporting
Active Listening
Computer Skills
Data Entry
Customer Service
Crisis Communication
Multitasking
Certification
Outdoor Emergency Care (OEC) Certification
CPR Certification
EMT Coursework Completed
Timeline
Facility Operations Team Member (PT)
LA Fitness
06.2023 - 04.2026
Server
AZ 88
02.2022 - 07.2026
Facility Operations Team Member
Fitness for 10
09.2018 - 08.2020
Server / Assistant Manager
Boulder Tap House
08.2018 - 01.2022
High School - undefined
Lakeville High School
Minnesota State University – Mankato
EMERGENCY RESPONSE
National Ski Patrol Member, Buck Hill Ski Patrol | Aug 2015 – May 2018
Operated two-way handheld radios.
Completed incident reports.
Kept injured patients calm while awaiting transport.
Led emergency extraction during a serious racing hill incident.