Anna N. Nordquist
Saint Paul
Summary
Professional administrative expert prepared for Office Coordinator roles with history of enhancing office productivity and supporting team success. Adept at managing schedules, coordinating meetings, and handling communications. Reliable team player who adapts to changing needs and focuses on achieving organizational objectives with strong organizational and interpersonal skills.
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through Number years of experience in office environments. History of improving processes and increasing team efficiency.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
District Office Coordinator
Nova Classical Academy
05.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Site Coordinator, After School Care Program
Minneapolis Public Schools
07.2015 - 07.2016
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Supervised crew of over Number employees.
- Accurately documented all onsite issue using Software.
Nutrition Services Coordinator
St. Paul Public Schools
07.2019 - 05.2023
- I created a variety of small posters with fun facts, jokes and nutritional facts to encourage healthy eating and excitement when trying new foods.
- I also wrote a monthly newsletter for two age groups with a captivating menu.
- Created social media post of weekly menus, and events happening in the lunchroom
- My favorite creation was 'The Rainbow Race', a game that rewarded good table manners, less food waste and kindness during lunch. I worked closely with Teachers, Principal, EAs and the lunch staff to not only make this a success but actually enjoyed by 500+ students daily.
- I firmly believe that a positive dining experience can enhance students' overall success in school and in life.
- Increased awareness and participation in FRAM program. Creating many opportunities and options for families of all background to apply.
- Created social media posts for summer food programs, and tri fold for free resources for families on FRAM
- Reduced food waste through careful inventory management and meal planning based on patient needs and preferences.
- Monitored food preparation, production, and plating for quality control.
Tea Shop Manager
Sencha Tea House
07.2016 - 05.2019
- I have experience managing a tea shop with 20+ staff.
- My management style reflects my time in education and working with a diverse population.
- I find that clear rules and expectations along with team building and praise is what makes a strong and happy team.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
- Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
Director
Mpls Public Schools
07.2013 - 07.2015
- I created a lunch program for my Early Education Program at Mpls Public Schools.
- I also worked very closely with this Nutrition Center to ensure all rules and regulations were followed.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Child Care Worker
Minneapolis Public School
07.2005 - 07.2014
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted good behavior with positive reinforcement methods.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
- Coordinated with other staff members to plan and execute special events, such as holiday parties and community outreach programs.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Developed age-appropriate lesson plans to engage children and foster cognitive growth.
- Encouraged children to develop healthy social and emotional skills.
- Developed age-appropriate activities and crafts to engage children.
- Liaised with parents and guardians to discuss child progress.
Education
Child Development
Saint Paul College
Saint Paul, MNChild Development
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Nutrition Services
- Food Safety
- Team Management
- Student Welfare
- Community Engagement
Certification
ServSafe Certification, 01/01/14
Accomplishments
Parent aware 4 star rating
MNAEYC accreditation
MN school age accreditation
Timeline
District Office Coordinator
Nova Classical Academy
05.2023 - Current
Nutrition Services Coordinator
St. Paul Public Schools
07.2019 - 05.2023
Tea Shop Manager
Sencha Tea House
07.2016 - 05.2019
Site Coordinator, After School Care Program
Minneapolis Public Schools
07.2015 - 07.2016
Director
Mpls Public Schools
07.2013 - 07.2015
Child Care Worker
Minneapolis Public School
07.2005 - 07.2014
Child Development
Saint Paul College
Child Development
Minneapolis Community And Technical College
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