Anna Speratos
Farmington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong writing, editing, and proofreading skills. Proficiency in Adobe Creative Suite and a drive for creativity. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Communications Department Teaching Assistant
Bethel University
St. Paul, MN
03.2023 - Current
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted in grading assignments efficiently, contributing to timely feedback for students.
- Helped improve the design of Bethel's Communication Department social media using graphic design and writing skills.
- Used rubrics provided by professors to give accurate and valuable feedback.
Public Services Assistant
Bethel University Library
St. Paul, MN
08.2022 - Current
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Worked in the Interlibrary Loan department, shipping and receiving items patrons had requested from other libraries both physically and digitally.
Brand Associate
Old Navy
Eagan, MN
05.2024 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Hostess/Server
Olivia's Organic Cafe
Burnsville, MN
06.2023 - 08.2023
- Efficiently managed reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
Server
Walker Methodist Highview Hills
Lakeville, MN
12.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lifeguard/Swim Instructor
Farmington Community Education
Farmington, MN
12.2018 - 06.2020
- Provided quality instruction to students of all ages and skill levels.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Education
Bachelor of Arts - Communication Studies
Bethel University
St. Paul, MN06.2026
High School Diploma -
Farmington High School
Farmington, MN06.2022
Skills
- Interpersonal and written communication
- Organizational skills
- Adobe creative suite (InDesign, Illustrator, Photoshop, & some PremierePro)
- Editing and proofreading
- Attention to detail
- Customer service
- Social Media
- Branding and identity creativity
Timeline
Brand Associate
Old Navy
05.2024 - Current
Hostess/Server
Olivia's Organic Cafe
06.2023 - 08.2023
Communications Department Teaching Assistant
Bethel University
03.2023 - Current
Public Services Assistant
Bethel University Library
08.2022 - Current
Server
Walker Methodist Highview Hills
12.2021 - 08.2022
Lifeguard/Swim Instructor
Farmington Community Education
12.2018 - 06.2020
Bachelor of Arts - Communication Studies
Bethel University
High School Diploma -
Farmington High School
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