Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Annie Reed

North Branch

Summary

Dynamic Program Coordinator with a proven track record at North Anoka County Food Shelf, excelling in event planning and budget monitoring. Adept at training development and cross-functional collaboration, I successfully implemented strategies that enhanced program visibility and efficiency, while fostering strong relationships with volunteers and community partners.

Overview

15
15
years of professional experience

Work History

Program Coordinator

North Anoka County Food Shelf
East Bethel
06.2023 - Current
  • Coordinated food distribution events for local families and individuals in need.
  • Managed volunteer schedules and communicated tasks effectively to ensure smooth operations.
  • Organized inventory management processes to maintain accurate stock levels and reduce waste.
  • Assisted in training new volunteers on operational procedures and best practices.
  • Implemented health and safety protocols during food handling and distribution activities.
  • Supported administrative tasks including data entry and maintaining client records accurately.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Delegated tasks to staff and volunteers during organized events.
  • Identified areas where improvements can be made in order to increase efficiency or effectiveness.
  • Ensured timely completion of project deliverables within budget constraints.
  • Explained program offerings and requirements to participants and answered related questions.
  • Maintained up-to-date records related to program activities.
  • Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
  • Reviewed applications and documentation to make decisions pertaining to programs.
  • Facilitated cross-departmental collaboration to meet program objectives and deadlines.
  • Developed and executed marketing strategies to increase program visibility and participation.
  • Managed volunteer recruitment, training, and assignments to support program initiatives.
  • Created and implemented new programming ideas to keep station relevant and growing.
  • Led team meetings to communicate updates, gather feedback, and align on goals.

Grocery Team Lead

Menards
Cambridge
04.2010 - 05.2023
  • Trained new staff on safety procedures and product knowledge.
  • Managed inventory levels and organized stock for efficient access.
  • Assisted customers with product inquiries and provided excellent service.
  • Supervised grocery team operations and coordinated daily tasks.
  • Implemented merchandising strategies to enhance product visibility.
  • Collaborated with management to optimize store layout and flow.
  • Resolved customer complaints to ensure satisfaction and loyalty.
  • Conducted regular team meetings to share updates and expectations.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Developed strong relationships with customers through excellent customer service skills.
  • Utilized technology tools such as point-of-sale systems for tracking inventory movements.
  • Maintained accurate records of daily inventory levels and product movement.
  • Performed regular price checks to ensure accuracy throughout the store.
  • Established efficient processes for ordering, receiving, stocking, and merchandising products.
  • Conducted regular meetings with team members to discuss goals and objectives.
  • Collaborated with other departments to ensure smooth flow of operations across the store.
  • Provided feedback to management regarding areas of improvement within the department.
  • Ensured timely replenishment of shelves with merchandise according to store standards.
  • Coached and trained new employees on their job responsibilities.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed instructions to properly arrange merchandise items.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Identified and quickly handled spill clean-up.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Created and built product displays to engage customers through visual merchandising.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Adhered to company policies and procedures regarding loss prevention and security.
  • Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
  • Utilized knowledge of store layout to efficiently restock products and assist customers.
  • Performed price checks and adjustments as needed.
  • Assisted in setting up promotional displays and end-caps to highlight featured products.
  • Updated pricing information and placed sale tags on designated items.
  • Responded to customer inquiries and resolved issues to ensure satisfaction.
  • Assisted customers with locating items and providing recommendations based on preferences.
  • Collaborated with team members to achieve sales goals and maintain store standards.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Some College (No Degree) - Business Administration And Management

North Hennepin Community College
Minneapolis, MN

Skills

  • Inventory management
  • Event planning
  • Budget monitoring
  • Customer service
  • Marketing strategy
  • Problem solving
  • Team leadership
  • Effective communication
  • Process improvement
  • Resource allocation
  • Training development
  • Cross-functional collaboration

Accomplishments

While working at Mendards, I was the sole individual responsible for cycle counting inventory for entire store inventory for 3 consecutive years before accepting position as the grocery lead. My record of 95% to 98% accuracy over these 3 years I brought the Cambridge store into the top 10 ten stores across the country. I Received a yearly bonus for accomplishing an over all high accuracy on inventory.

References

References available upon request.

Timeline

Program Coordinator

North Anoka County Food Shelf
06.2023 - Current

Grocery Team Lead

Menards
04.2010 - 05.2023

Some College (No Degree) - Business Administration And Management

North Hennepin Community College

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Annie Reed