Anthony Frederick
Eden Prairie,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Claims Associate
Securian Financial
09.2024 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.
- Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
Vault Teller
First Minnetonka City Bank-Minnetonka, MN
01.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Associate
ALDI
11.2020 - 01.2023
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Front Desk Supervisor
Holiday Inn Express
07.2018 - 10.2020
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
- Trained new front desk staff members, improving overall team performance and knowledge.
- Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
Cook/Prep
Noodles & Company-Chanhassen, MN
11.2016 - 07.2018
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
High School Diploma -
Chanhassen High School
Chanhassen MN2016
Skills
- Cash Handling
- Front Desk
- Guest Services
- Multi-line Phone Systems
- Sales
- Typing
- Microsoft Word
- Phone etiquette
- Computer skills
- Customer service
- English
- Accounting
- Time management
- Data entry
- Financial services
- Help desk
- Office experience
Timeline
Claims Associate
Securian Financial
09.2024 - Current
Vault Teller
First Minnetonka City Bank-Minnetonka, MN
01.2023 - Current
Associate
ALDI
11.2020 - 01.2023
Front Desk Supervisor
Holiday Inn Express
07.2018 - 10.2020
Cook/Prep
Noodles & Company-Chanhassen, MN
11.2016 - 07.2018
High School Diploma -
Chanhassen High School
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