Anthony Holloway
Anoka,MN
Summary
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Dairy Queen Grill & Chill
05.2021 - Current
- Prepared and served food items in accordance with safety and hygiene standards.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient service during peak hours.
- Operated kitchen equipment safely, following proper protocols for usage and maintenance.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Adapted quickly to changing demands in a fast-paced food service environment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Improved dining experience by maintaining clean and organized eating area.
Health Ambassador
Walmart
08.2020 - 03.2021
- Counted customers to ensure customer safety during the COVID-19 outbreak.
- Cleaned and sanitized carts to ensure the health and safety of customers.
- Collected carts from parking lot cart corrals.
Education
High school diploma -
Andover high school
Andover06.2020
Skills
- Proficient in managing multiple tasks
- Calm in challenging environments
- Collaborative teamwork skills
- Strong verbal communication
- Adaptable learning ability
- Innovative problem solving
- Quick learner
- Positive attitude
- Customer service
- Cleaning and sanitation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Food Service Worker
Dairy Queen Grill & Chill
05.2021 - Current
Health Ambassador
Walmart
08.2020 - 03.2021
High school diploma -
Andover high school