Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Hard Coating Associate
Hoya Vision
07.2023 - Current
Organize optical lenses to be processed in our backside hard coating automated machinery.
Inspect all processed lenses for defects and over all quality control of finished product.
Sort trays of lenses by category to be moved on to the next process.
Maintain and troubleshoot automated machinery as needed and coordinate with technicians when necessary.
Communicate with department managers to assure trouble free flow and resolve issues when they arise.
Maintain stock and replenish all equipment and supplies needed to perform the hard coating process.
Cross train in other departments for overall versatility to meet production goals.
Warehouse /Yard Associate
White Cap Construction Supply Inc.
01.2023 - 02.2023
Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Completed inventory accounts to keep records current and promote accurate ordering.
Worked with customers to pack items according to specific desires and requirements.
Created and enforced detailed organization processes to increase quality and service standards.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Reviewed order slips, picked products and staged merchandize to be shipped.
Warehouse Associate
Phillips Distilling
08.2021 - 07.2022
Prepared orders for shipment by picking, packing, and labeling merchandise.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Worked safely around moving machinery.
Rural Carrier Associate
United States Postal Service, USPS
07.2015 - 08.2021
Maintained records on customers with mail forwarding and change of address requests.
Sorted mail according to order of address appearance for easy access in field.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Signed and received mail with signature requirements upon delivery and loading.
Resolved complaints calmly and professionally to maintain customer satisfaction.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Identified postage discrepancies and escalated for resolution to limit customer delays.
Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Observed traffic and safety regulations for safe transport and delivery of mail.
Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Owner / Operator
KTD Construction
01.2003 - 02.2015
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Conducted audit inspections and independent checks to verify parts and materials.
Hiring and managing sub-contractor's to perform specialty installations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Powersports Sales and Customer Service
Anoka Ramsey Sports Center
06.2000 - 11.2003
Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Increased revenue with strategic upselling of products and services to new and existing customers.
Delivered superior customer service to retain existing customers and attract future customers.
Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Stayed current on company offerings and industry trends.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Exceeded team goals and collaborated with management to implement customer service incentives.
Provided excellent customer service after purchase with follow up phone calls to address any issues and assure over all satisfaction of purchase of product.
Education
High School Diploma -
North Community High School
Minneapolis, MN
06.1989
Skills
Goal-Driven
Attention to Detail
Safety Procedures
Motivated Team Player
Problem Solving
Customer Service
Decision Making
Equipment Maintenance
Warehouse Operations
Quality Control
Forklift Certified
Material Handling and Transport
Timeline
Hard Coating Associate
Hoya Vision
07.2023 - Current
Warehouse /Yard Associate
White Cap Construction Supply Inc.
01.2023 - 02.2023
Warehouse Associate
Phillips Distilling
08.2021 - 07.2022
Rural Carrier Associate
United States Postal Service, USPS
07.2015 - 08.2021
Owner / Operator
KTD Construction
01.2003 - 02.2015
Powersports Sales and Customer Service
Anoka Ramsey Sports Center
06.2000 - 11.2003
High School Diploma -
North Community High School
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