Summary
Overview
Work History
Education
Skills
Timeline
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Antoinette Hicks

Inver Grove Heights

Summary

Dynamic professional with a proven track record at B&L Supply, excelling in office administration and customer service. Recognized for enhancing efficiency through meticulous data entry and file organization. Strong time management skills led to timely financial reporting and improved operational workflows, fostering a positive work environment and client satisfaction.

Overview

8
8
years of professional experience

Work History

Office Assistant

B&L Supply
02.2023 - 02.2024


  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.

Factory Production Worker

My Pillow
01.2017 - 12.2017
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated Number machines proficiently and in compliance to safety standards.
  • Collaborated with team members to meet production deadlines, ensuring customer satisfaction.

Sales Associate

Express
08.2016 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Highschool Diploma -

Humboldt Highschool
Saint Paul, MN
06.2016

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Administrative support
  • Office administration
  • Documentation and reporting

Timeline

Office Assistant

B&L Supply
02.2023 - 02.2024

Factory Production Worker

My Pillow
01.2017 - 12.2017

Sales Associate

Express
08.2016 - 12.2016

Highschool Diploma -

Humboldt Highschool
Antoinette Hicks