April L. Atkinson
Minneapolis
Summary
Motivated team player with ten years of experience in the medical field, looking for a career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Twin Cities Physicians
11.2021 - Current
- Assist patients, providers, family, and outside office staff via phone to respond to patient needs
- Assist in patient care via zoom and email with providers to meet the needs of the patients
- Answer telephones to help with triage and direct any emergent calls to nursing staff or provider when needed
- Assist with patient refill request via MDtoolbox e-scribing system
- Sign medical documents ( i.e medication list, DME equipment needs, discharge orders, etc.) electronically via DocHub after approval from the provider
- Maneuver through multiple systems to ensure that all request and needs are met accordingly
- Enters lab results into the Metamorphosis EMR system
- Respond to messages sent from staff, family, and providers via the patient portal
- Attends weekly staff meetings as requested
- Assist team members when needed
Certified Medical Assistant
Hennepin Healthcare, CSC Specialty Clinics
12.2019 - 10.2021
- Perform assigned clinical tasks under the direction of a physician or other providers including administer medications, injections, and immunizations
- Set up for and provide direct assistance to physicians and other licensed care providers with medical examinations and procedures including colposcopy, flex sigmoidoscopy and minor surgery
- Perform specimen collection including blood draws and urine samples
- Perform hearing and vision screens and developmental testing when assisting in the Pediatric clinic
- Review patient information as required by the rooming process and competently enter information into the patient medical record
- Perform basic patient care activities including place patients in rooms, take and chart vital signs
- Perform limited registration and scheduling tasks in clinics that do not have clerical support and/or contact Patient Access Services to do phone registration and scheduling
- Clean equipment and rooms
- Procure and stock equipment and supplies and ensure that equipment is operable through quality assurance checks
- Attends mandatory department or unit meetings, in-services, and appropriate work-related education programs
- Conducts point of care tests as assigned and instructed
- Develops and maintains a positive working relationship with patient and family, team members, department, and medical center personnel
- Supports clinic and medical center compliance with The Joint Commission standards, customer service and other initiatives
- Performs basic clerical duties in EHR or contacts Patient Access Services for phone registration; answers phones and transfers calls appropriately
- Performs other duties as assigned
- Premise Health
Medical Assistant
US Bank Employee Health Center
09.2015 - 12.2019
- Greet patients, obtain vitals and prepare for provider
- Schedule patient appointments
- Perform EKG’s, ear lavage and all CLIA testing
- Administer injections as directed by provider
- Maintain cleanliness of exam room
- Order clinic supplies
- Ensured that all cabinets were locked and refrigerator temperatures were logged daily before closing clinic
- Kept up with expired medication or products to ensure proper disposal
- Responsible for opening and closing of clinic daily
Medical Assistant
Renaissance Health and Wellness
11.2013 - 08.2015
- Greeted patients, obtained vital signs, and entered health information into EMR
- Prepared patients for physician or nurse practitioner
- Setup for procedures and assisted the provider as needed
- Administering medication, including injections, under the direction of another licensed medical provider
- Collected lab specimen and performed basic CLIA testing
- Maintained exam room cleanliness and supplies
- Setup referrals for patients to see specialist per physicians' orders
- Performed administrative duties including telephone triage, returning patient
- Performed other duties assigned by physicians, nurse practitioner and management
QIC/Reopening Claims Specialist
Pinnacle Business Solutions Inc
06.2005 - 08.2012
- Researched information on the Medicare Part B System for unpaid claims to ensure proper payment
- Printed information to create case files for claims that denied and were wanting a second level of appeal
- Entered information of paid claims into database
- Answered telephones to reopen patients closed/denied claims for payment
- Cross trained co-workers in needed areas
- Scanned medical records and correspondence into systems
Education
Medical Assistant
Eastern College of Health Vocations
08.2013
High School Diploma -
Victory Christian Schools
1997
Skills
- HIPAA Compliance
- Electronic Health Records
- Medical Terminology
- Patient Scheduling
- Patient Documentation
- Specimens Collection and Processing
- Phlebotomy
- CPR
- Direct Patient Care
- EMR / EHR
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Twin Cities Physicians
11.2021 - Current
Certified Medical Assistant
Hennepin Healthcare, CSC Specialty Clinics
12.2019 - 10.2021
Medical Assistant
US Bank Employee Health Center
09.2015 - 12.2019
Medical Assistant
Renaissance Health and Wellness
11.2013 - 08.2015
QIC/Reopening Claims Specialist
Pinnacle Business Solutions Inc
06.2005 - 08.2012
Medical Assistant
Eastern College of Health Vocations
High School Diploma -
Victory Christian Schools
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