Ariana Turner
Grand Rapids
Summary
Experienced with community management, conflict resolution, and resident support. Utilizes effective communication and leadership to maintain positive living environment. I am Passionate and responsible Resident Assistant. I try and focus on individuals' unique needs and comforts. I am empathetic for safe and nurturing environment for building meaningful relationships with residents and families. I have a strong background in customer service and food preparation, I am able to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
5
5
years of professional experience
Work History
Resident Assistant
The Emeralds Assited Living
10.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed the cell phone during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Crew Member
Burger King
08.2020 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted feedback from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Associate of Science - Applied Psychology
Minnesota North
Grand Rapids, MN05-2025
Skills
- Time management
- Team player
- Supportive
- Activity planning
- Documentation and reporting
- Active listening
- Conflict de-escalation
Timeline
Resident Assistant
The Emeralds Assited Living
10.2024 - Current
Crew Member
Burger King
08.2020 - 10.2024
Associate of Science - Applied Psychology
Minnesota North
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