Arianna Banks
Inver Grove Heights
Summary
Motivated professional with experience in fast-paced environments. Skilled in multitasking, organization, and training new staff. Focused on delivering exceptional service and resolving customer issues to drive repeat business and satisfaction.
Overview
5
5
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Saint Paul, MN
11.2022 - Current
- Operate cash register, ensuring accurate and efficient transactions for customers.
- Prepare and served high-quality beverages and food items in compliance with company standards.
- Maintain cleanliness and organization of workstations to enhance operational efficiency.
- Assist in training new crew members on operational procedures and customer service techniques.
- Resolve customer complaints effectively, contributing to increased satisfaction and repeat business.
- Deliver exceptional front-end service by welcoming customers.
- Manage end to end processing for high-volume phone and email orders, ensuring seamless data entry and order accuracy,
Cashier
Renaissance Festival
Shakopee, MN
08.2021 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance their festival experience.
- Managed cash drawer, ensuring proper handling and reconciliation of funds at shift end.
- Trained new staff on operational procedures and customer service best practices.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Simley Senior High
Inver Grove Heights, MNSkills
- Teamwork and collaboration
- Multitasking and organization
- Customer engagement
- Reliability and punctuality
Timeline
Crew Member
Dunkin' Donuts
11.2022 - Current
Cashier
Renaissance Festival
08.2021 - Current
High School Diploma -
Simley Senior High