Ariel Nornie
Minneapolis
Summary
Dynamic and tech-savvy professional with a proven track record at The Lookout Bar and Restaurant and Autozone, adept at enhancing customer experiences and streamlining operations. Excelled in roles requiring quick learning and exceptional verbal communication, significantly improving event efficiency. Skilled in both customer service and technical advice, demonstrating a unique blend of interpersonal and analytical abilities. Speaking to others no matter the situation is no issue for me either on top of it all.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Expo Runner
The Lookout Bar and Resturant
Maple Grove
06.2023 - Current
- Managed inventory of event supplies, ensuring adequate stock for activities.
- Served food and beverages to patrons and confirmed complete orders.
- Assisted in unloading supplies from delivery trucks.
- Trained new employees to perform duties.
- Checked with guests to get feedback on the food served, resolved issues, brought additional items, and refilled beverages..
- Maintained apolite and professional demeanor to patrons to encourage inquiries and order placements.
- Informed customers of daily specials and signature menu items.
- Engaged with attendees, creating a welcoming and positive event experience.
- Maintained cleanliness of expo hallways, bathrooms, and common areas.
- Organized vendor spaces after each day's activities ended in order to ensure an efficient start for the next day’s events.
- Assisted in preparing salads, appetizers, and desserts to speed up food service.
Parts Specialist
AutoZone
Brooklyn Center
09.2024 - 02.2025
- Provided customers with technical advice regarding parts information and availability.
- Responded to inquiries from internal staff members about part specifications or availability.
- Assisted customers during the selection process and helped them choose the perfect products to meet individual needs..
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Operated point of sales and parts lookup computer systems.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Answered inquiries, resolved problems, and finalized parts sales at the counter and by telephone.
- Taught and trained new sales personnel on customer service and sales techniques.
Education
High School Diploma -
Normandale Community College
Minneapolis, MNSkills
- Quick learner
- Scheduling
- Front desk operations
- Phone etiquette
- Positive and professional
- Multi-line telephone operation
- Tech-Savvy
- Verbal and written communication
Affiliations
- i find literature with deeper meaning and with lore very interesting
- I go to the gym 3 times a week to stay fit
- I love to spend time with my girlfriend and go out with my friend group every friday
Certification
- I have a Valid drivers license
Timeline
Parts Specialist
AutoZone
09.2024 - 02.2025
Expo Runner
The Lookout Bar and Resturant
06.2023 - Current
- I have a Valid drivers license
High School Diploma -
Normandale Community College
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