Arielle Hinnenkamp
Melrose
Summary
Proficient eye care professional experienced in taking facial measurements, discussing lenses and submitting accurate work orders. Multitasks effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills.
Overview
16
16
years of professional experience
Work History
Optician
Melrose/Albany Eye Clinic
06.2021 - Current
- Process Perscriptions
- Measure customers pupil distance and measure for different types of lenses
- Help customers choose frames and lens types
- Create and send orders to lab
- Adjust frames when they return from lab
- Repair broken frames
- Pre-screen patients for eye-exam
- Charting
- Schedule appointments
- Verify insurances
- Weekly deposits
- Ordering inventory for office
- General Cleaning
Dietary Aide/Care Attendant
Mother of Mercy Nursing Home
02.2020 - 06.2021
- Ensure clients receive their medication on time and right dosage
- Help clients dress, bathe, eat etc
- Cook meals according to the customer's restrictions
- Serve meals according to the residents liking and dietary needs
- Housekeep duties
- Assist clients who are mobile
Front of House Manager
ElmerZ Restaurant Bar & Event Center
01.2014 - 10.2019
- Managed front of house operations including greeting and interacting with customers
- Assisted staff during busy shifts or when we were short handed
- Maintained inventory of restaurants liquor
- Courteously responded to complaints
- Interacted with patrons to ensure customer satisfaction
- Hired Staff and conducted orientation and training process
- Made daily bank deposits and got change
Server/Bartender
Gerards Dining & Sports Bar
06.2009 - 04.2013
- Greet customers as they enter and seat them appropriately
- Ask for orders and put them in POS system in an accurate and timely matter
- Ensure server station is well stocked
- Do nightly cut work as listed or asked
- Ensure food items are prepared to customer satisfaction
- Bus tables and clean after customers have left
Education
Graduate -
Melrose Area Public Schools
06-2011
Skills
- Ability to work under pressure
- Communication
- Leadership
- Teamwork
- Detail Oriented
- Multi-Tasking
- Self Motivation
- Customer Service
- Prescription processing
- Pupil distance measurement
- Frame selection assistance
- Order management
- Frame adjustment
- Lens fitting
Timeline
Optician
Melrose/Albany Eye Clinic
06.2021 - Current
Dietary Aide/Care Attendant
Mother of Mercy Nursing Home
02.2020 - 06.2021
Front of House Manager
ElmerZ Restaurant Bar & Event Center
01.2014 - 10.2019
Server/Bartender
Gerards Dining & Sports Bar
06.2009 - 04.2013
Graduate -
Melrose Area Public Schools
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