Arieonna Jones
Minneapolis
Summary
Reliable and detail-oriented professional with over 6 years of experience in client-focused roles, including telemarketing, personal care assistance, housekeeping, and customer service. Strong communicator with the ability to build rapport, manage multiple responsibilities, and maintain professionalism in fast-paced environments. Seeking an entry-level corporate role where I can contribute strong organizational and customer service skills while continuing to grow professionally.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
HOME-BRIDGE CARE
Saint Paul, MN
01.2023 - 12.2025
- Assisted clients with daily living activities to enhance quality of life.
- Administered medication and monitored health conditions to ensure safety.
- Developed and maintained positive relationships with clients and families.
- Documented client progress and communicated updates to healthcare teams.
Housekeeping Aide
Alina Healthcare
Minneapolis, MN
03.2022 - 01.2023
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Assisted with inventory management of cleaning supplies and materials.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
Telemarketer
N/A
Saint Paul, MN
02.2018 - 03.2019
- Conducted outbound calls to engage potential customers and promote products.
- Utilized CRM software to manage customer interactions and track sales performance.
- Developed effective scripts to enhance communication and increase conversion rates.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
Available Upon Request
Minneapolis, MNSkills
- Emotional support
- Housekeeping tasks
- Customer service
- Chemical handling
- Data entry
- Email and telephone etiquette
- Customer engagement
- Self-motivated and disciplined
- Packaging and labeling
- Team collaboration
- Cash handling
- Time management
Accomplishments
- Collaborated with team of 100 in the development skills of JROTC.
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- PCA - Personal Care Aide
- PCHM - Personal Care Homemaker
Languages
English
Full Professional
Timeline
Personal Care Assistant
HOME-BRIDGE CARE
01.2023 - 12.2025
Housekeeping Aide
Alina Healthcare
03.2022 - 01.2023
Telemarketer
N/A
02.2018 - 03.2019
Available Upon Request