Arly Sabino-Gamboa
Minneapolis
Summary
Retail leader with 8+ years of customer‑focused experience and a strong background in performance‑driven environments. Known for developing inclusive, high‑performing teams, and maintaining operational excellence. Passionate about the New Balance mission of quality, community, and helping customers find the perfect fit.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant store manager
New balance
Edina
02.2025 - Current
- Supported store manager in overseeing daily operations, enhancing inventory management, and staff scheduling
- Trained and mentored new employees on company policies and customer service standards, fostering compliance and customer satisfaction
- Provided leadership as acting store manager to ensure uninterrupted operations during staff shortages.
- Developed and implemented employee recognition programs to boost morale and improve team performance
- Facilitated recruitment, selection, and onboarding of new employees
- Conversion increased by 5% during first 3 months of joining NB team
- Assisted team lead promote to Assistant store manager through consistent training and leadership support
Assistant Store Manager
Lane Bryant
Woodbury
09.2023 - 01.2025
- Fostered excitement around store goals for credit, units per transaction, and conversion through team challenges that encouraged collaboration and engagement.
- Exceeded sales goals for the last two months by 10%.
- Ensured store met company visual standards
- Mediated workplace conflicts to maintain a positive team environment and improve communication.
- Provided support mediating conflict in the workplace
- Organized and coordinated Floorset to enhance visual merchandising in alignment with company standards, improving customer experience.
- Direct supervisor to Key Holders, Customer Service Lead, as well as Stylists.
Store Manager
Torrid
Maplewood
03.2022 - 09.2023
- Monitored store KPIs for conversion, UPT, and ADT to drive sales effectiveness.
- Executed store set and planograms to optimize product placement and visual merchandising.
- Developed creative strategies to boost store performance, fostering a dynamic sales environment.
- Supervised key holders and sales associates to ensure operational effectiveness.
- Coordinated staff schedules to meet operational staffing needs.
- Interviewed potential hires for base store and other locations.
- Worked closely with DM to improve staff retention and proper training of staff
- Managed payroll and payroll hours via Kronos
- Worked with other stores to assist them in meeting sales goals.
Assistant Store Manager
Motherhood Maternity
Minnetonka
03.2019 - 12.2019
- Supervised and developed sales associates and key holders to maintain store KPIs
- Supervised and developed sales associates and key holders, enhancing team performance to meet store KPIs.
- Managed Motherhood Maternity venue inside Macy's, aligning operations with base store for optimal performance.
- Macy's Motherhood Maternity venue exceeded sales expectations due to direct involvement for 5 months.
- Company ceased operations.
Key Holder
Sally's Beauty Supply
Minnetonka
04.2018 - 03.2019
- Oversaw opening and closing procedures, ensuring smooth transitions and operational readiness.
- Counted register tills and verified deposits at night, ensuring accurate financial reporting.
- Developed planograms for product displays, optimizing layout for both soft and hard line merchandise.
- Trained and developed sales associates, enhancing their skills to improve overall sales performance.
- Engaged customers in conversations to promote and upsell promotional products, enhancing sales opportunities.
Waitress/Cashier
Famous Daves Of America Inc
Plymouth
04.2017 - 04.2018
- Engaged with diverse customers to identify needs and provide tailored assistance.
- Handled and processed cash and credit card transactions.
- Cleaned and organized the store, including the checkout desk and displays.
- Maintained cleanliness and presentation of stock room and production floor.
- Maintained composure and efficiency in a fast-paced environment.
Education
Bachelor's degree - Psychology
University of Minnesota-Twin Cities
High School Diploma -
Wayzata High School
PlymouthSkills
- Retail Management
- Inventory management
- Merchandising
- Planograms
- Staff development
- Recruiting
- Leadership
- Payroll management
Certification
Driver's License
Languages
Spanish, Fluent
Additional Information - Work Authorization
Spanish, Fluent
Timeline
Assistant store manager
New balance
02.2025 - Current
Assistant Store Manager
Lane Bryant
09.2023 - 01.2025
Store Manager
Torrid
03.2022 - 09.2023
Assistant Store Manager
Motherhood Maternity
03.2019 - 12.2019
Key Holder
Sally's Beauty Supply
04.2018 - 03.2019
Waitress/Cashier
Famous Daves Of America Inc
04.2017 - 04.2018
Bachelor's degree - Psychology
University of Minnesota-Twin Cities
High School Diploma -
Wayzata High School