Arnaud Galuga
Saint Paul
Summary
Arnaud is a customer-oriented Sales Associate with a proven track record in retail management and sales. His 4 years of experience combined with strong skills in customer service, inventory management, and team leadership make him an ideal candidate. His most notable achievement is his contribution to a 15% increase in store revenue.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Customer Service Sales Representative
Khols
1350 Saint Paul
09.2025 - Current
- Assisted customers with product selection and inquiries.
- Processed transactions accurately at the cash register.
- Collaborated with team members to enhance customer experience.
- Educated customers on promotions and loyalty programs.
Retail Sales Associate
Arnaud llc
Bujumbura
04.2021 - 06.2025
- Managed customer-facing operations in the Men's Department.
- Served 50 clients per day, ensuring positive shopping experience and building loyal customer base.
- Handled customer complaints, improving customer satisfaction rate by 20%.
- Assisted in inventory management, reducing stock discrepancies by 15%.
Delivery Driver
HelloFresh
Brooklyn Park
01.2024 - 01.2025
- Demonstrated capability in establishing and maintaining positive customer relationships.
- Experienced with loading/unloading freight and other cargo safely, securely and efficiently.
- Skilled in operating delivery vehicles in a safe and responsible manner.
Education
High school -
ICA
Bujumbura, Burundi 11.2017 - 01.2021
Skills
- Inventory Management
- Customer Service
- Sales Techniques
- Visual Merchandising
- Driver Skills
- Box truck
Certification
- Customer Service Skills Training, Coursera, Effective communication and conflict resolution strategies.
- Inventory Management Techniques, Lynda, Efficient inventory management practices.
Hobbies and Interests
- Fashion: Passionate about the latest fashion trends and the dynamic retail industry.
- Customer Service: Motivated by providing excellent service to customers and exceeding their expectations.
Languages
- English, Native
- French, Native
Timeline
Customer Service Sales Representative
Khols
09.2025 - Current
Delivery Driver
HelloFresh
01.2024 - 01.2025
Retail Sales Associate
Arnaud llc
04.2021 - 06.2025
High school -
ICA
11.2017 - 01.2021