Ashley Beehler
Watkins
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
3
3
years of professional experience
Work History
Store Manager
Dollar General Store
Saint Augusta
10.2024 - Current
- Prepared monthly reports on sales figures, expenses, profits.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Identified opportunities for cost savings through waste reduction initiatives.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Organized promotional events to increase product awareness.
- Developed strategies to maximize sales and profitability.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Assistant Store Manager
Dollar General Store
Saint Augusta
03.2024 - 10.2024
- Supervised cash handling processes to ensure accuracy of transactions.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Coordinated with vendors to secure product availability at competitive prices.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided training to new employees on company policies and procedures.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Maintained inventory by checking merchandise to determine levels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Lead Sales Associate
Dollar General Store
Kimball
03.2023 - 03.2024
- Greeted customers and provided product information.
- Maintained neatness and cleanliness throughout the store environment.
- Supervised a team of sales associates on daily tasks and operations.
- Assisted with the training of new sales associates.
- Monitored stock levels, identified discrepancies, and reported them to management.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Promoted store credit card program by offering discounts for signing up.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Organized store displays for maximum visibility of products.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Provided leadership and direction to motivate department associates.
- Received shipments, signed off on packages and documented incoming items in computer system.
Sales Associate
Dollar General Store
Kimball
10.2022 - 03.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained cleanliness of store environment including floors, windows, displays.
Crew Member Cook
Mcdonalds, PDI FOODS
Annandale
12.2021 - 03.2022
- Monitored stock levels of kitchen supplies and place orders when needed.
- Cleaned, stocked and restocked workstations with ingredients and supplies.
- Prepared and cooked food items according to recipes and menu specifications.
- Checked temperature of appliances regularly to ensure they are working properly.
- Replenished condiments as needed during shifts to maintain supply levels.
- Stored food in designated containers following proper food storage procedures.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Followed health and safety regulations while handling food products.
- Maintained a clean, organized workspace throughout the shift.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Ensured that all meals were prepared in a timely manner according to customer's preferences.
- Kept items warm until sold using heat lamps.
- Packaged and bagged cooked food and prepared items.
- Cooked menu items based on customer orders.
- Prepared multiple orders at once for speedy service.
- Used grills, deep fryers and griddles to cook food.
Education
High School Diploma -
Kimball High School
Kimball, Minnesota05-2025
Skills
- Customer service
- Inventory management
- Sales strategies
- Team leadership
- Financial reporting
- Employee training
- Cash management
- Regulatory compliance
- Recruitment and hiring
- Accurate cash handling
- Self motivation
- Hourly shift management
- Store opening and closing
- Staff development
- Problem-solving aptitude
- Logistics
- Inventory tracking and management
- Payroll management
- Staff scheduling
- Employee engagement
- Multitasking
- Store operations
- Vendor management
Timeline
Store Manager
Dollar General Store
10.2024 - Current
Assistant Store Manager
Dollar General Store
03.2024 - 10.2024
Lead Sales Associate
Dollar General Store
03.2023 - 03.2024
Sales Associate
Dollar General Store
10.2022 - 03.2023
Crew Member Cook
Mcdonalds, PDI FOODS
12.2021 - 03.2022
High School Diploma -
Kimball High School