Ashley Bergum
Oakdale
Summary
Passionate and driven professional with a strong background in retail operations, inventory planning, and customer service. Enthusiastically pursuing a career in retail merchandising, with a deep interest in assortment planning, brand positioning, and market strategy. Known for exceptional attention to detail, time management, and team collaboration in high-volume environments. Eager to grow within the merchandising space, bringing energy, adaptability, and a desire to learn from cross-functional partnerships and hands-on experience.
Overview
7
7
years of professional experience
Work History
Manager
Starbucks
01.2024 - 05.2025
- Directed daily operations and implemented store floor plans to optimize traffic flow and productivity.
- Managed inventory, forecasted needs, and placed timely orders to support demand.
- Led a team to exceed company performance goals and customer satisfaction targets.
- Partnered with team leads to improve visual merchandising and promotional effectiveness.
Guest Service Associate
Naples Wax Center
10.2022 - 01.2024
- Delivered premium guest experiences aligned with brand image and service standards.
- Promoted package sales and upselling opportunities, driving revenue growth.
- Delegated responsibilities to front-desk staff and managed day-to-day client scheduling.
- Performed accurate cash handling and drawer reconciliation.
Server
Brookside Bar and Grill
04.2021 - 07.2022
- Delivered high-level service to guests while managing multiple tables and priorities.
- Promoted menu items through strong product knowledge and communication.
- Maintained accuracy with transactions and customer orders in a fast-paced setting.
Barista
Starbucks
01.2018 - 03.2021
- Supported team operations in delivering quality products and efficient service.
- Managed customer transactions and store cleanliness while multitasking under pressure.
- Helped train new employees and contributed to a collaborative team culture.
Education
Business Management Degree - Marketing
Minnesota State University Mankato
Mankato, MN05.2023
Associates degree - undefined
Anoka Ramsey Community College
Coon Rapids, MN05.2021
Skills
- Passion for Retail Merchandising
- Strategic Planning & Time Management
- Attention to Detail & Organization
- Inventory Management & Forecasting
- Cross-functional Collaboration
- Communication & Vendor Coordination
- Customer Experience & Upselling
- Leadership & Team Development
- Problem Solving & Adaptability
- Report Generation & Trend Awareness
- Self Motivated & Fast Learner
- Disciplined & Focused
LANGUAGES
English and Spanish
Timeline
Manager
Starbucks
01.2024 - 05.2025
Guest Service Associate
Naples Wax Center
10.2022 - 01.2024
Server
Brookside Bar and Grill
04.2021 - 07.2022
Barista
Starbucks
01.2018 - 03.2021
Associates degree - undefined
Anoka Ramsey Community College
Business Management Degree - Marketing
Minnesota State University Mankato
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