Ashley Caird

Driven Team Lead with experience communicating with clients to answer questions and support needs. Quality-driven when listening carefully to questions, researching correct answers, and transferring or escalating calls requiring high-level responses from other departments or supervisors. Talented at documenting detailed caller interactions to record for tracking and smooth future communication. Upbeat, knowledgeable, and efficient Member Services Representative equipped to managing positive member interactions and provide exemplary customer service. Excellent communicator with attention to detail and good account management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I am a mother to my two beautiful daughter's. I am CPR and First Aid certified. When I was in High School I was member in FFA (Future Farmers of America) Student Government President, member of the Principal Advisory Committee. I was in cheerleading and basketball for very short time.