Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hott

Mpls

Summary

Dynamic Medical Assistant with extensive experience at North Memorial, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and compassionate support. Skilled in phlebotomy and HIPAA compliance, ensuring a safe and efficient clinical environment while fostering trust and reliability among patients.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

5
5
years of professional experience

Work History

Medical Assistant

North Memorial
04.2024 - 06.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Delivery Driver

Pizza Hut
01.2023 - 07.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Medical Assistant

M Health Fairview
05.2023 - 08.2023
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Resident Assistant

River Oaks of Minnesota
10.2022 - 02.2023
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.

Lead Resident Assistant

The Glenn Buffalo
10.2021 - 08.2022
  • Collaborated with fellow Lead Resident Assistants to develop best practices and improve overall operations.
  • Developed strong relationships with residents through open communication channels and approachability.
  • Streamlined communication between residents and staff for improved overall community experience.
  • Addressed maintenance issues immediately, minimizing disruption to residents'' daily lives.
  • Trained staff members on emergency procedures, enhancing preparedness in case of critical situations or natural disasters.
  • Assisted in the development of marketing materials for potential residents showcasing available housing options and amenities.
  • Passed medications

Human Resources Specialist

Valleyfair Amusement Park
05.2021 - 11.2021

North Dorm assistant-


Maintainer a clean living space for the employees who lived in the dorms during the season.


Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Adhered to a professional house cleaning checklist.

Disposed of trash and recyclables each day to avoid waste buildup.

Engage with guests on room requirements and amenities to promote overall satisfaction.

Restocked room supplies such as facial tissues for personal touch with every job.

Trained and mentored all new personnel to maximize quality of service and performance.


Certified Nursing Assistant

Nagel Assisted Living
02.2021 - 07.2021

Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing before bed.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Oversaw and maintain patients' rooms, group living areas and nurse stations.

Offering immediate assistance in emergency and routine paging situations to evaluate needs and deliver care. Obtained client medical history, including medication information, symptoms and allergies.

Certified Nursing Assistant

The Esates of Delano
02.2020 - 01.2021

Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing before bed.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Oversaw and maintain patients' rooms, group living areas and nurse stations.

Offering immediate assistance in emergency and routine paging situations to evaluate needs and deliver care. Obtained client medical history, including medication information, symptoms and allergies.

Education

Associate of Applied Science - Medical Assistant

Ridgewater College
Hutchinson, MN
12-2022

Spring Lakr Park High School
800 Able St Ne Spring Lake Park Mn
06-2005

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics

Timeline

Medical Assistant

North Memorial
04.2024 - 06.2025

Medical Assistant

M Health Fairview
05.2023 - 08.2023

Delivery Driver

Pizza Hut
01.2023 - 07.2024

Resident Assistant

River Oaks of Minnesota
10.2022 - 02.2023

Lead Resident Assistant

The Glenn Buffalo
10.2021 - 08.2022

Human Resources Specialist

Valleyfair Amusement Park
05.2021 - 11.2021

Certified Nursing Assistant

Nagel Assisted Living
02.2021 - 07.2021

Certified Nursing Assistant

The Esates of Delano
02.2020 - 01.2021

Associate of Applied Science - Medical Assistant

Ridgewater College

Spring Lakr Park High School
Ashley Hott